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Guest Service Supervisor

1 month ago

Hastings East Sussex, United Kingdom Bannatyne Full time €12

Job Title: Food & Beverage Supervisor
00 per hour
Hastings Hotel
A friendly and enthusiastic person is required to ensure the smooth flow of the food & beverage outlets. The management of back of house areas will also be required to ensure all areas are always clean and presentable. The role is based at Hotel Hastings.
Daily management of food and beverage service outlets whilst on duty, enforcing company policies such as uniform etc.
# Setting up conference and event rooms to required standards to ensure that you have full product knowledge of all menu items and hotel facilities and services.
# Maintaining brand standards and a high standard of service in the conference & banqueting department ensuring that all guest expectations are exceeded.
# Promoting sales and up-sell at all times for both food and beverage items.
# Carrying out other duties as may be required to ensure the hotel operation is properly maintained to provide total guest satisfaction.
# Training new and current Team Members.

Working for the Bannatyne Group is more than just a job. Here at Bannatyne, we are dedicated to well-being and are always seeking energetic, personable people to join our teams. We aim to provide a positive, welcoming, and inclusive culture with plenty of team support and growth opportunities.
We offer a great range of Company benefits including FREE membership to our premium Health Clubs and discounted products and services.
50% discount in our cafe bar (including on-site Starbucks products)
~30% discount on Grenade products purchased in our cafe bar
~30% discount on spa treatments and 20% discount on products
~ Up to 50% discounted overnight stays at any of the Bannatyne Hotels
~ Access to our benefits hub including high street and entertainment saving vouchers
~ Refer a friend incentive scheme
~ Employee Assistance Programme (Free 24hr personal support service)
~ Committed to investing in our people, we also offer opportunities for advancement and career progression, providing every employee a platform to be the best they can be.