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Apprentice Contracts Administrator

2 months ago

London, United Kingdom Royal College of Nursing Full time €21,882

Administration | RCN Scotland HQ with hybrid working | £21,882
Apprentice (Business Administration)
Full time (35 hours per week), 12 month fixed term apprentice contract
Supporting the knowledge and research team, you will be the first point of contact for our team ensuring members can get the most from the services we offer, including library services, and help to run our programme of events.
The hours of work are Monday-Friday 09.Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As well as studying for your SVQ in Business Administration SCQF Level 6, you will gain great administrative, customer service, and event experience whilst working with RCN Scotland.
You will provide a range of administrative support for the delivery of an excellent service to RCN members, who are nurses, nursing support workers and nursing students. Provide customer service to RCN members as a first point of contact for the team, including supporting us to deliver virtual and in-person library services and answering routine enquiries
· Support virtual events taking place on a variety of digital platforms and events taking place in workplaces and universities including booking arrangements, communicating with delegates, and assisting during events
· Assist with ordering and maintaining publications and materials stock · Provide customer service to members using the Learning Hub library resources · Assist in answering telephone enquiries
· Ensure e-mail, postal and telephone requests are processed in a timely and effective manner
· For this role you must be eligible to participate in the government supported SVQ qualification in Business Administration SCQF Level 6. The modern apprenticeship is open to young people aged 16-24 years.
You will have excellent communication skills, with the ability to communicate clearly and concisely at all levels through telephone, email, and face-to-face. Being able to use Microsoft Office applications is essential. With the ability to prioritise a busy and varied workload, coordinating a number of tasks simultaneously, you will demonstrate a commitment to delivering a high quality service.
Our pay is highly competitive with 28 days annual leave plus bank holidays. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme and will support you to achieve SVQ qualification in Business Administration SCQF Level 6 during your time with us.
Many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. We offer generous maternity, adoption, paternity, and shared parental leave packages.
This role is based at the RCN Edinburgh Office five days a week. As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Applicants interested in applying for this role must contact Alex McKenzie, Recruitment & Marketing Officer, at Limelight Apprenticeship first in order to qualify whether they are eligible at jobs@limelightcareers.Assessment & interview date: 24 June 2024 at the RCN Edinburgh office #J-18808-Ljbffr

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