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Business Operations Executive
4 months ago
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
You will work alongside our Heathrow safety and security team to role model and champion safety behaviours and challenging non-compliance working together with our other operational managers at Heathrow.
You will relish challenges, find motivation in empowering a large team of customer agents, and be dedicated to unlocking their full potential to deliver outstanding customer satisfaction and operational performance. Working with operational systems and operational managers to lead on the day performance.
You'll play a key role in driving and influencing our vision, with outstanding stakeholder management crucial for effective collaboration and long-term strategic success.
This role involves shift-based work to cover 365 days of operation.
Understanding of people policy and processes desirable
Full UK Manual driver’s licence, with no more than 3 points and the ability to obtain and hold an airside driving permit
It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
Inclusion & Diversity
