Customer Success Manager
2 weeks ago
- Build and maintain strong, long-lasting customer relationships
- Understand customer needs and requirements to provide appropriate solutions
- Handle customer inquiries and resolve issues promptly and effectively
- Collaborate with internal teams to ensure seamless customer experiences
- Provide product knowledge and technical assistance to customers
- Monitor customer accounts and proactively identify opportunities to improve satisfaction
- Contribute to the continuous improvement of customer support processes
- Previous experience in a customer success or customer support role from a previous B2B or the telecoms industry
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and a proactive mindset
- Technical proficiency in telecommunications products and services
- Ability to work independently and as part of a team
- Attention to detail and a commitment to delivering high-quality service
- Familiarity with CRM software and customer support tools is a plus
- Competitive salary of £30,000 per annum
- One day a week working in a collaborative office environment
- Opportunities for career growth and professional development
- Health and wellness benefits
- Supportive and inclusive company culture
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Customer Success Manager
4 weeks ago
Nottingham, United Kingdom Digital Waffle Full timeJob Title: Customer Success ManagerLocation: Nottingham (1 day a week in the office)Salary: £30,000 per annumJob Description:We have partnered with a leading telecommunications company dedicated to providing exceptional services and innovative solutions to clients. As a Customer Success Advisor, you will play a crucial role in ensuring our customers have a...
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Customer Success Manager
7 days ago
Nottingham, United Kingdom Digital Waffle Full timeJob Description Job Title: Customer Success Manager Location: Nottingham (1 day a week in the office) Salary: £30,000 per annum Job Description: We have partnered with a leading telecommunications company dedicated to providing exceptional services and innovative solutions to clients. As a Customer Success Advisor, you will play a crucial role in...
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Customer Success Executive
4 weeks ago
Nottingham, United Kingdom Tate Full timeCustomer Success Executive This is a really exciting role working in a team in the daily delivery of tasks across the globe creative projects adding new partners, changing promotions, content and events within a department aligned to fashion brands. This is a work from home role working 37.5 hours a week, Monday to Friday paying £10.42ph. This is a...
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Customer Success Executive
4 weeks ago
Nottingham, United Kingdom Commify UK Ltd Full timeTo provide market-leading customer service, proactively providing solutions to our customers and anticipating issues prior to them arising. To improve customer satisfaction and retention whilst identifying any opportunities to offer our products to support customers in achieving their business objectives. **PRINCIPLE DUTIES AND RESPONSIBILITIES** **The...
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Head of Customer Success- EMEA
6 days ago
Nottingham, United Kingdom Ideagen Full timeRole Purpose Hybrid- Tuesday. Wednesday, Thursday, in our Ruddington office Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent...
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Head of Customer Success- EMEA
6 days ago
Nottingham, United Kingdom Ideagen Full timeRole Purpose Hybrid- Tuesday. Wednesday, Thursday, in our Ruddington office Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent...
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Head of Customer Success- EMEA
1 week ago
Nottingham, United Kingdom Ideagen Full timeRole Purpose Hybrid- Tuesday. Wednesday, Thursday, in our Ruddington office Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent...
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Customer Relation Manager
3 weeks ago
Nottingham, United Kingdom Gleeson Full timeGleeson Homes are recruiting for a Customer Relations Manager, responsible for leading the regional customer relations team, including Customer Relations Advisor and Technician to deliver a 5* customer experience, via customer-centric advise, guidance and support – ensuring the delivery of an efficient and quality service, the Gleeson Way. This role also...
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Customer Relation Manager
3 weeks ago
Nottingham, United Kingdom Gleeson Homes Full timeGleeson Homes are recruiting for a Customer Relations Manager, responsible for leading the regional customer relations team, including Customer Relations Advisor and Technician to deliver a 5* customer experience, via customer-centric advise, guidance and support - ensuring the delivery of an efficient and quality service, the Gleeson Way. This role also...
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Customer Relations Manager
3 weeks ago
Nottingham, United Kingdom Gleeson Full timeGleeson Homes are recruiting for a Customer Relations Manager, responsible for leading the regional customer relations team, including Customer Relations Advisor and Technician to deliver a 5* customer experience, via customer-centric advise, guidance and support – ensuring the delivery of an efficient and quality service, the Gleeson Way. This role also...
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Customer Account Manager
7 days ago
Nottingham, United Kingdom Utility People Full time**Ref: 14213** **Role: Customer Account Manager (Utilities)** **Location: Remote / Nottingham 1-2 day per week** **Salary: £45K - £50K + Bonus** **Benefits: Bonus + Car + 10% Pension + Bupa Health Care** **Summary**: **Key responsibilities**: - Ensure customer satisfaction, resulting in the generation of new opportunities. - Develop a sound customer...
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Customer Relations Manager
3 weeks ago
Nottingham, United Kingdom Gleeson Homes Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Introduction Job Introduction: Gleeson Homes are recruiting for a Customer Relations Manager, responsible for leading the regional customer relations team, including Customer Relations Advisor and Technician to deliver a 5* customer experience, via...
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Customer Service Operations Manager
4 weeks ago
Nottingham, United Kingdom Office Angels Full timeThe successful Customer Service Operations Manager will set and deliver the operational management strategy, objectives and KPI's for all activities by providing effective strategic operational direction, governance including oversight and building excellentinternal and external stakeholder relationships. As the Operations Manager you will be an experienced...
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Customer Voice Engagement Manager
6 days ago
Nottingham, United Kingdom NHS Supply Chain Full time**Job Title: Customer Voice Engagement Manager** **Function: Customer Engagement** **Location: Mobile** **Type: Fixed Term until 31^st July 2023** **Job Ref:399** **Salary: £48,000 - £55,000** **Closing Date: 23^rd February 2023** We have an exciting opportunity within NHS Supply Chain for a Customer Voice Engagement Manager to join our Customer Engagement...
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Customer Relations Manager
4 weeks ago
Nottingham, United Kingdom Gleeson Development Ltd Full timeSummaryJob Introduction:Gleeson Homes are recruiting for a Customer Relations Manager, responsible for leading the regional customer relations team, including Customer Relations Advisor and Technician to deliver a 5* customer experience, via customer-centric advise, guidance and support - ensuring the delivery of an efficient and quality service, the Gleeson...
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Customer Service Manager
2 weeks ago
Nottingham, United Kingdom Astute Recruitment Limited Full timeJob Brief:A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team. The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions.Duties Include:Improving customer service experience, create...
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Customer Service Manager
5 days ago
Nottingham, United Kingdom Astute Recruitment Limited Full timeJob Brief:A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team. The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions.Duties Include:Improving customer service experience, create...
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Customer Service Advisor
7 days ago
Nottingham, United Kingdom Page Personnel Full timeReputable organization within the not for profit sector - Competitive salaries and central location **About Our Client**: This established organisation within the higher education sector is seeking a full time Customer Service Advisor to join the enquiries team. The organisation prides themselves on their high levels of service and their presence within the...
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Customer Service Advisor
4 weeks ago
Nottingham, United Kingdom Page Personnel Full timeFriendly and fast paced working environment - Modern Working Environment **About Our Client**: My client is a leading utility company based in Nottingham. As a Customer Service Advisor you will be responsible for - Provide solutions to written and verbal enquiries raised by customers. - Handle inbound and outbound calls - Build strong relationships with...
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Customer Service Advisor
4 weeks ago
Nottingham, United Kingdom Page Personnel - UK Full timeFriendly and fast paced working environment - Modern Working Environment **About Our Client**: My client is a leading utility company based in Nottingham. As a Customer Service Advisor you will be responsible for - Provide solutions to written and verbal enquiries raised by customers. - Handle inbound and outbound calls - Build strong relationships with...