Senior HR Systems Analyst

2 weeks ago

Swindon, United Kingdom Renesas Electronics Full time

The Role

You will be primarily responsible for the implementation of our time off, timesheet and time tracking program for multiple countries within Success Factors. You should possess a solution-oriented mindset and a high degree of technical understanding in connection with system functionality. Thinking at this level is about knowing your way around a wide range of procedures and answering questions about what needs to be done in specific local situations that may have a significant degree of complexity. In addition, interpersonal skills are required to guide stakeholders through degrees of non-complex to complex situations, providing the highest levels of resolution, support, and customer satisfaction, in line with company policy and procedures.

  • A leading contributor directly responsible for the delivery of the time management suite in Success factors, time off, timesheets, and time tracking
  • Responsible for delivering efficient and effective resolution to all employee queries and systems-specific requests, providing end-user support as needed, and acting as a functional expert for time off including demonstrating associated best practices.
  • Working with wider HR Systems and Operations team as well as third-party vendors, as needed, for the system development in the time off area
  • For enhancement requests, conduct requirements gathering and assessment impact to ensure the proposed solution is ‘fit for purpose’, guiding and influencing stakeholders throughout. If required for fulfillment, raise a Demand Request with a third-party provider.
  • Performing quality assurance checks on system configuration and testing workflows. Performing regular system monitoring,
  • Collaborating with cross-functional stakeholders as needed, training new functionality to the HR population.
  • Production and maintenance of system documentation (e.g. workbooks, training documentation, change control systems such as JIRA, etc.).
  • Apply understanding of assigned business processes to identify gaps and propose continuous improvement measures.
  • To be involved in the operational project team for any relevant HR system implementations especially relating to time off
  • To closely work with HRIT On project delivery, tracking dates, and schedules

Your Profile

  • Able to manage competing demands on time.
  • Ability to work independently and under pressure.
  • The confidence and ability to challenge/respond to challenges on professional or process issues and adapt to situations.
  • Ability to engage with stakeholders at all levels and build rapport and trust, to persuade and influence others.
  • Ability to deliver key messages with impact to the relevant stakeholders and team members.
  • Ability to communicate with both technical and non-technical teams at different levels ensuring technical messages are ‘translated’ and understandable to end users and vice versa.
  • Strong negotiation and consensus-building skills.
  • Ability to see short-term and long-term effects of possible actions.
  • Commercial mindset.
  • Ability to think globally.
  • An understanding of how cross-functional / commercial business processes impact on the wider business.
  • Influencing is key to the role but line of reasoning will be supported by policies / technical information or data. If managing a team influencing will be focused on changing behaviour.

Experience

  • Strong knowledge of Time off modules within Success Factors
  • HR IT/Systems and operations process expert,
  • Experience of actively participating in continuous improvement projects from idea generation to implementation.

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