Deputy Head of Training

2 weeks ago

West Norwood Greater London, United Kingdom Beds & Bars Careers Full time

The main duties of a Deputy General Manager are to assist the Unit General Manager in the successful running of our operations by ensuring that systems and controls set out by our Central Support team are being adhered to, and taking charge in front-of-house side of unit operation.
We expect our Deputy General Managers to take a lead role in the development of the team specifically at the management level, to ensure a brilliant experience for our customers.
Take responsibility for personal development by completing in-house training, attending courses and identifying needs.
Working with the Management team on the implementation of personal development plans for key members of staff.
Building a sustainable and Innovative business


Maintain effective communication, at all times, among the team, management, and head office.
Propose and implement local marketing strategies to maximise room occupancy levels.
Conduct regular SWOT analysis and identify areas for growth and opportunity.
Assist in achieving all financial targets.
Manage the opening and closing of the unit ensuring all procedures are adhered to.
Carry out instructions given by the management team and head office.
Be responsible for cash-management issues.
Always adhere to all company policies and procedures and licensing laws
Manage office administration as instructed by the Unit General Manager
Report any faults or damage immediately to the Unit General Manager
Report any security issues to the Unit General Manager immediately.
Take responsibility for extra management tasks, as required, in the Unit General Manager’s absence.
Follow GDPR guidelines and follow Beds and Bars policy as to data handling.
Ensure all staff members are aware of all current promotions and products through regular briefings.
Deliver excellent customer service and customer management, always.
Work alongside the management team to continually improve the product
All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within you units’ country.
Have an up to date/active bank account in your own name.
Be able to converse fluently in English.
Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit.
Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you.
50% off Food and Drink in all of our bars
50% off St Christopher’s Inns accommodation in Europe (and other partners across the world)
I ndustry-recognised training
Employee of the Month, Quarter and Year awards with cash rewards
Free mental health support, counselling and care

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