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Senior Account Manager
4 months ago
You will be joining our Client Services team who support the growth and retention of our UK clients. Internally this role is know as a Client Procurement Manger. You will be home based and manage a portfolio and will be required to travel to client and suppliers sites across the UK. your role is to manage a best-in-class professional, transparent and impartial purchasing, supply chain and IT Solution (Pi) on behalf our clients. These solutions deliver our clients objectives and support business category growth.
We are looking for experienced Senior Account Manager ideally from a food services environment. You will be results driven and have a passion for customer service.
What's the job
- Manage the relationship with all internal and external stakeholders, ensuring that regular client contact is achieved across all stakeholders internally and with the client.
- Effectively manage the procurement, supply chain and Pi requirements
- Gain and maintain a deep insight into client culture, challenges, and risks, fully evaluating their needs to identify opportunities for purchasing growth within each client.
- Lead procurement strategy discussions with key client stakeholders to agree the appropriate e-procurement system modules in line with business and client strategies
- Take responsibility for managing the supply chain requirements
- Develop retention strategies for our existing clients
- Take responsibility for all client tenders and hold the Pi and Tender Team to account
Skills and qualities:
- Account Management experience in a foodservice environment
- Strong commercial and financial acumen
- Demonstrable experience of meeting targets & delivering customer satisfaction Successfully managed teams
- Customer Service Experience with great attention to detail
- Excellent verbal and written communication skills
- Excellent negotiating and relationship building skills
- Analytical & critically evaluative
- UK driving licence
Equal Opportunities
We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown. Please inform us of any required adjustments you may need during interviews.
