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Senior Sales Development Representative

2 months ago

Bath, United Kingdom Cloud Direct Full time

About Cloud Direct:


Cloud Direct helps ambitious organisations leverage Microsoft cloud so they can compete and grow. This digital transformation helps them:

  • Create new markets and engage customers
  • Attract & empower employees
  • Transform products and deliver new services
  • Optimize their operations

Our focus today is on delivering and supporting three market-leading solutions:

  • Infrastructure Modernisation
  • Application Modernisation
  • Data Modernisation and AI


As a managed service provider, we provide 247 expert support and managed services to our clients – ensuring that their environments – whether pure cloud or hybrid – are technically excellent, cost optimised and secure.


Grow Better:


At Cloud Direct, we have our own ambitious plans to scale and grow with purpose. This growth creates huge opportunity for A-class talent to join us on that journey.

A job at Cloud Direct is unlike any other you’ve had. You’ll be challenged. You’ll be inspired. And whatever you do, you’ll grow and be part of something exciting. “More is in you” is a mantra that permeates the core of our culture. It means you dig deep and bring out the best in yourself.

We employ the smartest, brightest and most capable. Luckily, you seem to be attracted to us, too.


Purpose of the role:


The Senior SDR role is critical for developing and managing new customer opportunities. The role acts as a bridge between marketing and sales by opening opportunities and ensuring suitable resources from the sales and marketing teams are coordinated to successfully win the opportunity.


The Senior SDR is responsible for engaging multiple decision makers within an account and identifying their individual needs. The Senior SDR will use this information to create and develop opportunities for the sales execs, continue to engage the customer throughout the sales process and coordinate any Account Based Marketing to support the sales effort.


The role is based in our Bath office and is hybrid (3 days office minimum).


Key Responsibilities:

  • Generate opportunities via calling, email and social selling
  • Follow-up all in-bound sales enquirers
  • Work with Microsoft to co-generate and develop leads
  • Establish customer relationships and nurture to develop leads
  • Identify and engage the full decision-making unit for Enterprise opportunities, including IT, C suite and procurement.
  • Work with the Sales Exec throughout the sales process to nurture the opportunity
  • Work with the marketing team to plan and coordinate ABM activities into suitable prospect accounts
  • Recruit, attend to speak to and follow-up Enterprise accounts for marketing events
  • Lead management within CRM and other reporting tools


Technical skills:

  • Experience in an IT and sales environment
  • Sales calling and sales skills
  • Information management in CRM system
  • Consultative selling
  • Tracking engagement and touchpoints within target accounts
  • Researching target businesses, individuals and contact information
  • Social selling
  • Knowledge of Microsoft Cloud, or similar technologies


Essential skills required:


  • Ability to build a rapport with prospects
  • Confidence in contacting prospects on phone and social media
  • Experience in a high value service or IT environment
  • Excellent communication skills
  • Interest in business and the challenges and opportunities faced by businesses
  • Working in a targeted environment
  • Ambitious and determined
  • Organisational skills


What do we offer you:


  • Responsible Time off (uncapped annual leave)
  • Income Protection / Life Assurance / Critical Illness Cover
  • Pension Contribution
  • Health Care Cash Plan
  • Fitness Cash Contribution
  • Employee Assistance Programme
  • Enhanced Maternity & Paternity Leave
  • Endless Growth Opportunities: professional development, mentoring and advancement within the growing team.
  • Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.