See more Collapse

Senior/ Lead CSM/ Account Manager

1 month ago


London, United Kingdom Channel Factory Full time

Senior Social Client Solutions Manager



Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

London (Hybrid) - Competitive Base and great coms


We are looking for a Senior Client Solutions Manager at Channel Factory


Channel Factory delivers advanced marketing solutions focused on contextual safety and performance for brands and agencies. Our platform enables marketers to automate and scale campaigns across YouTube and emerging channels, optimizing engagement through targeted, suitable content. We are committed to a culture of diversity, collaboration, and results, upholding high standards within our intellectually curious and dynamic team environment.


The ideal Senior Client Solutions Manager will demonstrate:


-Significant social media experience covering strategies, pricing, operations and exceeding client expectations

-Ability to utilize knowledge of the Youtube Space.

- Experience managing and developing existing direct clients throughout EMEA

- Experience onboarding new client partnerships

- Confident managing direct reports (currently 2) as well as upskilling and ongoing training

- Sales force experience(advantageous)

- Excel


Please DM me or reach out to megan.simmonds@channelfactory.com , we aim to make the interview process quick and seamless, with three interview stages only :)


We have other current jobs related to this field that you can find below

  • Account Executive

    4 weeks ago


    London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...

  • Associate Director

    4 weeks ago


    London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...


  • London, United Kingdom Csm Full time

    Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees’ professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs...

  • Senior Creative

    4 weeks ago


    London, Greater London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...

  • CSM Manager

    1 month ago


    London, United Kingdom zeroG - AI in Aviation Full time

    Customer Success – Customer Success Management / We're looking for our next Customer Success Manager to join our growing London team! Reporting to the Head of Enterprise Customer Success, as the Customer Success Manager will drive value, feature adoption, customer retention and strategic expansion across an Enterprise book of business. You will work...

  • CSM Manager

    1 month ago


    London, United Kingdom zeroG - AI in Aviation Full time

    Customer Success – Customer Success Management / We're looking for our next Customer Success Manager to join our growing London team! Reporting to the Head of Enterprise Customer Success, as the Customer Success Manager will drive value, feature adoption, customer retention and strategic expansion across an Enterprise book of business. You will work...

  • Event Assistant

    3 weeks ago


    London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...

  • CSM Manager

    3 weeks ago


    London, Greater London, United Kingdom zeroG - AI in Aviation Full time

    Customer Success – Customer Success Management / We're looking for our next Customer Success Manager to join our growing London team Reporting to the Head of Enterprise Customer Success, as the Customer Success Manager will drive value, feature adoption, customer retention and strategic expansion across an Enterprise book of business. You will work...

  • CSM Manager

    4 weeks ago


    London, United Kingdom Refinitiv Full time

    CSMs are trusted advisors to their client base and combine relationship management, education, and functional expertise to drive adoption, retention, and growth within assigned account portfolio. Enterprise CSMs are responsible for successful adoption and expansion of the LSEG Data Platform (including Real-Time – Optimized and DataScope) within their...

  • Operations Assistant

    1 month ago


    London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...

  • Operations Assistant

    3 weeks ago


    London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...


  • London, Greater London, United Kingdom Csm Full time

    Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees' professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs throughout...

  • Senior Account Manager

    2 months ago


    London, United Kingdom Csm Full time

    Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees’ professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs...

  • Operations Assistant

    3 weeks ago


    London, Greater London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...


  • London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...


  • London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...

  • CSM Manager

    4 weeks ago


    London, Greater London, United Kingdom Ultimate Asset Full time £35,000 - £40,000

    Customer Success Manager SaaS Up to £35 40k base Hybrid role 2 days in the office, near Hampshire/Basingstoke/Reading The Company This company are small but fast growing SaaS platform used to predict and prevent risk across multiple industries.The RoleIt's a classic CSM role, focused on retaining the client and growing the account where possible Be the face...

  • People Partner

    1 month ago


    London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...

  • CSM Manager

    1 month ago


    London, United Kingdom Iron Mountain Full time

    Iron Mountain Customer Success Manager in London , United Kingdom We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their...

  • CSM Manager

    1 month ago


    London, United Kingdom Iron Mountain Full time

    Iron Mountain Customer Success Manager in London , United Kingdom We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their...