People Partner

4 months ago


London, United Kingdom CSM Full time

At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

We are no ordinary People team - we are on a relentless mission to create an inspiring place to work with a stand out culture, underpinned by extraordinary People activity. We need game changers, who are able to work in a fast paced environment, not phased by grappling with a challenge you may never have faced before or being hands on and taking personal responsibility to fix stuff. It’s all in the attitude, the passion about owning, delivering and improving. And most of all, playing a key role in an incredible team.

We take a ground-breaking and transformative approach to People and like to turn traditional ways of doing things on their head. Whether it relates to our learning platform (Stretch) with roots in sport psychology, our global charitable activity for World Down Syndrome Day, our agile cloud based performance and feedback tool (Perform) or our Grassroots apprentice scheme; we like to do things differently. We need people who are prepared to get stuck in and get rewarded for that.

We are still an entrepreneurial agency at our roots and whilst we are growing, we aren’t the kind of people team to sit in a remote office with the doors closed. Our people are people, they aren’t numbers.

This is a 12 month fixed term contract role based in our Orpington office.

WHAT YOU WILL BE DOING

Client group of around 200 people in the UK LIVE Business.

Responsibility for people ‘operations’ activity, ensuring an exceptional service for our people.

Line Management, guidance and development of a People Co-Ordinator

Create relationships at all levels in the client group, through regular catch ups and keeping an ear to the ground for day to day issues, so you can offer proactive, pragmatic and commercial solutions

Identify learning needs and embed solutions through our Stretch platform, whether Core skills, Team performance or Manager Kitbag development.

Encourage regular usage of our agile Perform goal setting, check-ins and feedback tool

Using Workday to the best advantage - whether it’s the analytics it provides or the ability to automate core processes.

THE SKILLS AND EXPERIENCE YOU NEED

You need to know your stuff - good solid grounding in a generalist, client facing people role at People Partner level.

Ideally an understanding of sales or agency life - it is a special kind of world, where you have to demonstrate your commercial ability to operate effectively.

Excellent people management experience and skills - a fine attention to detail which you don’t let slow you down. The keen ability to help prioritise and with a deep understanding of the business priorities, you know how to maximise resource and operational efficiencies

Operationally strong, you won’t be restrained by needing to live in a policy based world but if we need to clarify our approach or update procedures or policies, you are able to lead on this with a culturally appropriate manner.

Resilient with a strong sense of team

You need to be commercial and work with the mindset of evidence based people activity

Experience having managed learning and development, performance and capability and/or diversity and inclusion projects will be amazing.

CSM recognises that to be an agency of the future we must continue to increase the diversity of our team and the inclusivity of our culture, both of which are intrinsically linked to the health of our people, clients and business. That is why DEI continues to be a priority, ensuring our people and our work reflect and represent the next generation of fans, brands, and consumers.

We are proud to be an equal opportunity employer, and we do not discriminate based on protected characteristics. Please note, people with differing abilities will be provided with accessibility adjustments during our recruitment process.
CSM is made up of 1000+ people in 25+ locations who share a purpose to pursue extraordinary. It is the reason we come into work each morning, the mindset we all share, the thread through every piece of work we deliver and the story we tell when someone wonders why we do, what we do.

Each of our people are extraordinary in their own right, bringing diversity to our thinking, experience and expertise to help us produce work that our competitors


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