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Property Management Training Manager

3 months ago

Birmingham, United Kingdom Spicerhaart Learning & Development Team Full time

Advance your Property Management career with the UK's leading independent property services group as a Property Management Training Manager. Inspire excitement as you craft and deliver cutting-edge training programs for our Property Managers, leveraging your expertise to mentor individuals at every career stage. Join us in shaping the future of property management training.


Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

The benefits of being a Property Management Training Manager at haart Estate Agents

  • Basic salary range of £30000 to £36000 per year, dependent on experience
  • Annual bonus of up to 10% of salary, based on hitting half-yearly targets
  • Company Car
  • 8:30am to 6pm (Monday to Friday)
  • Hybrid working

The additional benefits of being a Property Management Training Manager at haart Estate Agents

  • 30 days annual leave per year*
  • 24/7 Access to our Employee Assistance Programme
  • Eye care*
  • Up to £500 for successful employee referrals

The main purpose of the Property Management Training Manager at haart Estate Agents

As a member of our Learning & Development team, you'll spearhead the development and implementation of streamlined, thorough training programmes for all Spicerhaart Property Management colleagues, aligned with our company's vision.

It's imperative to ensure that all processes and procedures are effectively communicated and adhered to, as any lapses pose significant risks to our business.

Additionally, you'll oversee the evaluation of apprenticeships within the Spicerhaart Vocational Development Programme, ensuring our commitment to nurturing talent and fostering growth.

What you'll be doing as a Property Management Training Manager at haart Estate Agents

  • Design, development and delivery of training programmes to facilitate and improve performance in sales, property management and customer experience
  • Deliver training programmes for our people to meet with all aspects of procedural compliance and legislative requirements
  • Create and maintain online training modules and documentation to ensure they reflect current company policy and legislative requirements
  • Support other departments in their development and upkeep of Operations Manuals.
  • Review training materials to ensure activities provide learning that enables improved knowledge, skill and ability
  • Maintain up-to-date knowledge of company procedures, operating systems, key tasks and legal requirements in order to develop and maintain training materials, ensuring delivery of effective training
  • Keep up-to-date with best practice within learning and recommend implementation within the company where appropriate
  • Assist in and cover other areas within the team/department and be able to provide cover as required
  • Responsible for managing any systems training, identifying knowledge and skills gaps
  • Design and implement training solutions specifically for Spicerhaart e.g. blended learning, e-learning platforms
  • Manage allocated training projects: designing and delivering appropriate solutions to standard, deadline and cost
  • Ensure accurate training records are kept and forwarded to appropriate management
  • Ensure you are upholding the company Core Beliefs and standards at all times
  • Spending multiple days in the field, each week, to support and coach our in-branch Property Managers

The skills and abilities you will need to be a Property Management Training Manager at haart Estate Agents

  • A CIPD qualification in Learning and Development OR equivalent business experience including a minimum of 3 years in a related role within the property industry, preferably property management
  • Confident in creating learning resources digitally, and via powerpoint
  • Ideally experience of supporting apprenticeship programmes
  • Inspirational and able to influence and motivate others, having a natural ability to bring the best out in people
  • Excellent communication and presentation skills and be self-motivated, confident and flexible.
  • Must possess an ability to work accurately and be well organised