Duty Manager

1 month ago


London, United Kingdom Search Full time

Job Title: Duty Manager, £ 34,000, North LondonLine Manager: Development Manager/General Manager/Residents Manager

DESIRED BACKGROUND* Previous residential experience within a busy fast paced site and/or luxury management background* Tech savvy, familiar with SOP and the usage of IT internal systems. This company uses a smart technology to record and manage their safety routines, learn from trends, and seek to improve together.* Excellent customer service skills with the objective to keep the site residents, visitors, team and workplaces safe.

KEY RESPONSIBILITIES:The Duty Manager oversees all daily operations at the development and is the first point of contact for any incidents or issues related to customers, team members and visitors. They should utilise staff, contractors, and the other resources available to ensure the highest quality of service is provided, meeting all requirements of the management contract, lease(s) and service standards.The Duty Manager should be a champion of Health & Safety and this company values :* Team Leadership * Contractor management* Asset Management* Mobilisation - support the company mobilisation process including liaison with clients* Health & Safety - be a champion of Health & Safety at the development. Take ownership of ensuring risks are identified and actioned. Liaise with other team members, the clients, the company support teams, contractors and customers to ensure high standards of health & safety and risk management. Also making sure to complete relevant site-specific duties related to any resident amenities, such as include opening / closing routines, inspections, panic alarm checks and pool water testing.General duties* Always interact in an empathetic manner* Answer the phone politely and respond to any queries in a professional manner* Answer emails and any other medium of correspondence politely, identifying yourself and the company brand.* Respond to complaints or concerns and find the appropriate solution. Seeking the support of your wider company team as appropriate.* Be empathetic in relation to customers requests, queries, or concerns. Be empathetic in relation to customers requests, queries, or concerns.* Financial Management: supporting the wider team with the ongoing financial management of this development* Compliance responsibilities: ensuring compliance with all company rules, procedures and obligations in relation to data protection and the safe storage, processing, sharing and use of data in relation to the company, its clients or customers.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.



  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...

  • Business Manager

    3 weeks ago


    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive business...

  • Business Manager

    2 weeks ago


    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...


  • London, Greater London, United Kingdom Business Manager Full time

    We are seeking a highly skilled Business Manager to join our Product, Tech & Data team.As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business unit.Main...

  • Business Manager

    3 weeks ago


    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...

  • Business Manager

    4 weeks ago


    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...

  • Duty Manager

    2 months ago


    London, United Kingdom Hilton Hotels Full time

    Duty ManagerA Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.What will I be doing?As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others...

  • Duty Manager

    1 week ago


    London, United Kingdom Hilton Hotels Full time

    Duty ManagerA Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.What will I be doing?As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others...

  • Duty Manager

    4 weeks ago


    London, United Kingdom GLL Full time

    GLL is currently recruiting a Duty Manager to join our centre in Britannia Leisure Centre, Hackney. As a duty manager you will be passionate about the leisure industry. A duty manager’s role is highly varied, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for...

  • Duty Manager

    4 weeks ago


    London, Greater London, United Kingdom The Standard Hotel Full time

    About The Standard HotelThe Standard Hotel is a culturally engaged hotel that offers a unique and inclusive experience for its guests. Our hotel is a destination that is brimming with events and entertainment, and we are looking for unique individuals who can bring a fresh perspective to our team.Job Title: Duty ManagerWe are seeking a highly skilled and...

  • Duty Manager

    4 weeks ago


    London, United Kingdom Hilton Hotels Full time

    Duty ManagerCareer opportunities with a side of good times! WELCOME TO A WORLD OF OPPORTUNITIES –Think hospitality! Think Hilton!Think career in hospitality! Think Hilton!Think Paddington! Think one of the best-connected hotels in London, Paddington station, the gateway to London is our neighbour, 15 minutes from Heathrow airport via the Heathrow Express...

  • Duty Manager

    2 weeks ago


    London, United Kingdom Hilton Hotels Full time

    Duty ManagerCareer opportunities with a side of good times! WELCOME TO A WORLD OF OPPORTUNITIES –Think hospitality! Think Hilton!Think career in hospitality! Think Hilton!Think Paddington! Think one of the best-connected hotels in London, Paddington station, the gateway to London is our neighbour, 15 minutes from Heathrow airport via the Heathrow Express...

  • Duty Manager

    3 weeks ago


    London, United Kingdom SSP Careers Full time

    Exciting New Opening!!Duty Manager at Tortilla, Stansted Airport Pay Rate: £13.17 + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.67 per hour. Shift Pattern: 3am to 11pm. Successful candidates will be required to provide references for the last 5 years and...

  • Duty Manager

    4 weeks ago


    London, Greater London, United Kingdom Chateau Denmark Full time

    Key ResponsibilitiesThe successful candidate will oversee daily breakfast service, ensuring a seamless guest experience. They will also supervise bar operations, maintaining high standards of service, and coordinate event bookings between the reservation team and the bar, ensuring smooth operations.Additionally, the Duty Manager will identify and implement...

  • Duty Manager

    4 weeks ago


    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job Title: Duty ManagerWe are seeking a highly skilled Duty Manager to join our team at Imperial London Hotels. As a Duty Manager, you will be responsible for ensuring the highest standards of guest care and attention, while also leading the Front Office team to deliver an exceptional guest experience.Key Responsibilities:Meet and greet guests, ensuring a...

  • Duty Manager

    3 weeks ago


    London, Greater London, United Kingdom AccorHotel Full time

    Be a Part of Our Team:We are seeking a Duty Manager to join our team at Novotel Canary Wharf.About the Role:As a Duty Manager, you will be responsible for ensuring the smooth operation of our hotel. You will be the guest's first point of contact and will be responsible for resolving any issues that may arise during their stay.Key Responsibilities:Manage the...

  • Duty Manager

    3 weeks ago


    London, United Kingdom YHA Full time

    YHA London Thameside are looking to recruit a Duty Manager for 25 to 40 hours per week.Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA, we believe in valuing our team members and ensuring...

  • Duty Manager

    3 weeks ago


    London, UK, United Kingdom SSP Careers Full time

    Exciting New Opening!!Duty Manager at Tortilla, Stansted Airport Pay Rate: £13.17 + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.67 per hour. Shift Pattern: 3am to 11pm. Successful candidates will be required to provide references for the last 5 years and undergo a...

  • Duty Manager

    4 weeks ago


    London, Greater London, United Kingdom Everyman Full time

    About EverymanEveryman is an independent cinema brand that's redefining the way people experience cinema. We're passionate about delivering a unique and memorable experience for every guest, and we're looking for talented individuals to join our team.Job Title: Duty ManagerWe're seeking a highly motivated and experienced Duty Manager to join our team. As a...

  • Duty Manager

    3 days ago


    East London, United Kingdom Draughts Full time

    Duty Manager - DraughtsRole Overview: The Duty Manager role is integral in helping the team delivering outstanding customer service and creating a memorable experience for our guests. This role combines the excitement of a dynamic dining environment with the fun and engagement of board gaming. Responsibilities include team management, welcoming guests,...