Duty Manager
1 week ago
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.
What will I be doing?
As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Occupy the hotel lobby and other public areas, particularly at busy times
- Engage Guests in conversation and provide general assistance
- Manage, record, and resolve promptly all Guest complaints
- Meet and greet VIP Guests and major corporate clients upon arrival
- Coordinate the services and special facilities provided to long-stay Guests
- Understand all credit procedures and ensure they are applied
- Stay current with all hotel products, services, policies and emergency procedures
- Monitor Guest satisfaction reports and implement actions to improve results
- Handle, record and follow through with management issues or emergencies that arise
- Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.
-
Business Operations Manager
1 month ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...
-
Business Manager
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role SummaryWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive business...
-
Business Manager
2 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...
-
Strategic Business Development Manager
2 days ago
London, Greater London, United Kingdom Business Manager Full timeWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team.As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business unit.Main...
-
Business Manager
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...
-
Business Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role SummaryWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom https:jobs-redefined.cositemap Full timeJob Title: Duty ManagerYHA London Thameside is seeking a highly skilled Duty Manager to join our team. As a Duty Manager, you will play a pivotal role in supporting the management of an operational budget and the delivery of Key Performance Indicators (KPIs).Key Responsibilities:Support the management of an operational budget and the delivery of KPIsEngage...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom https:jobs-redefined.cositemap Full timeJob Title: Duty ManagerYHA London Thameside is seeking a highly skilled Duty Manager to join our team. As a Duty Manager, you will play a pivotal role in supporting the management of an operational budget and the delivery of Key Performance Indicators (KPIs).Key Responsibilities:Support the management of an operational budget and the delivery of KPIsEngage...
-
Duty Manager
4 weeks ago
London, United Kingdom GLL Full timeGLL is currently recruiting a Duty Manager to join our centre in Britannia Leisure Centre, Hackney. As a duty manager you will be passionate about the leisure industry. A duty manager’s role is highly varied, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for...
-
Duty Manager
1 month ago
London, Greater London, United Kingdom Market Halls Full timeWe're seeking a talented Duty Manager to lead our team at Market Halls, a revolutionary food hall concept in London.As a Duty Manager, you'll be responsible for delivering exceptional guest service, driving sales, and fostering strong relationships with our food traders and team members. You'll be the leader on the floor, ensuring that every visitor has an...
-
Duty Manager
1 month ago
London, Greater London, United Kingdom Market Halls Full timeWe're seeking a talented Duty Manager to lead our team at Market Halls, a revolutionary food hall concept in London.As a Duty Manager, you'll be responsible for delivering exceptional guest service, driving sales, and fostering strong relationships with our food traders and team members. You'll be the leader on the floor, ensuring that every visitor has an...
-
Duty Manager
1 month ago
London, United Kingdom Search Full timeJob Title: Duty Manager, £ 34,000, North LondonLine Manager: Development Manager/General Manager/Residents Manager DESIRED BACKGROUND* Previous residential experience within a busy fast paced site and/or luxury management background* Tech savvy, familiar with SOP and the usage of IT internal systems. This company uses a smart technology to record and manage...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom The Standard Hotel Full timeAbout The Standard HotelThe Standard Hotel is a culturally engaged hotel that offers a unique and inclusive experience for its guests. Our hotel is a destination that is brimming with events and entertainment, and we are looking for unique individuals who can bring a fresh perspective to our team.Job Title: Duty ManagerWe are seeking a highly skilled and...
-
Duty Manager
1 month ago
London, Greater London, United Kingdom AccorHotel Full timeUnlock Your Potential as a Duty Manager at AccorHotelAre you passionate about delivering exceptional guest experiences and leading a high-performing team? Do you have a strong understanding of hotel operations and a hands-on approach to problem-solving? We're looking for a talented Duty Manager to join our team at AccorHotel!About the RoleAs a Duty Manager,...
-
Duty Manager
1 month ago
London, Greater London, United Kingdom AccorHotel Full timeUnlock Your Potential as a Duty Manager at AccorHotelAre you passionate about delivering exceptional guest experiences and leading a high-performing team? Do you have a strong understanding of hotel operations and a hands-on approach to problem-solving? We're looking for a talented Duty Manager to join our team at AccorHotel!About the RoleAs a Duty Manager,...
-
Duty Manager
1 month ago
London, Greater London, United Kingdom Chateau Denmark Full time{"title": "Duty Manager", "description": "Key ResponsibilitiesAs a Duty Manager at Chateau Denmark, you will be responsible for overseeing the daily breakfast service, supervising bar operations, and coordinating event bookings. You will also identify and implement strategies to increase profit in both mini and maxi bars, oversee room service operations, and...
-
Duty Manager
1 month ago
London, Greater London, United Kingdom Chateau Denmark Full time{"title": "Duty Manager", "description": "Key ResponsibilitiesAs a Duty Manager at Chateau Denmark, you will be responsible for overseeing the daily breakfast service, supervising bar operations, and coordinating event bookings. You will also identify and implement strategies to increase profit in both mini and maxi bars, oversee room service operations, and...
-
Duty Manager
3 weeks ago
London, United Kingdom SSP Careers Full timeExciting New Opening!!Duty Manager at Tortilla, Stansted Airport Pay Rate: £13.17 + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.67 per hour. Shift Pattern: 3am to 11pm. Successful candidates will be required to provide references for the last 5 years and...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom Chateau Denmark Full timeKey ResponsibilitiesThe successful candidate will oversee daily breakfast service, ensuring a seamless guest experience. They will also supervise bar operations, maintaining high standards of service, and coordinate event bookings between the reservation team and the bar, ensuring smooth operations.Additionally, the Duty Manager will identify and implement...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom The Breakfast Group Full timeAbout The Breakfast GroupThe Breakfast Group is a leading hospitality company that has been serving Londoners for over 30 years. Our mission is to create memorable experiences for our customers through our unique venues and exceptional service.Job Title: Duty ManagerWe are seeking a highly skilled Duty Manager to join our team at Lucy Wong Cocktail Bar. As a...