Director Of Rooms

3 days ago

London, United Kingdom AccorHotel Full time

What youll do

  • To take overall responsibility for the management of the housekeeping and front office teams ensuring guests are well cared for and guest expectations are exceeded.
  • To ensure that all hotel standard operating procedures are trained and adhered to.
  • To own the rooms P&L contributing to annual budget planning and ensuring expenses are kept in line.
  • To own all quality evaluation processes and strive to improve all qualitative metrics.
  • To take ownership of problem solving and ensure guest satisfaction levels are the highest possible.
  • To proactively identify opportunities to improve and enhance processes and procedures across housekeeping and front office.
  • Responsible for the accurate completion of all people documentation including payroll recruitment disciplinary and grievance and appraisal documentation.
  • To coach and develop the team ensuring that they are well motivated and informed.
  • To set stretching yet realistic objectives for the team monitoring these and providing regular feedback.
  • To be ultimately accountable for delivering projects that involve housekeeping and front office teams.
  • To proactively project manage any changes in policies and procedures for housekeeping and front office.
  • To achieve and maintain the highest possible levels of customer service to both external and internal customers forging longterm relationships with suppliers and contractors.
  • To ensure all health and safety procedures and policies are adhered to at all times.
  • To be a member of the hotel crisis and fire teams and to be fully conversant in all related procedures.

Qualifications :

What were looking for

  • Individuals. Youre looking for a place where you can be you; no clones in suits here.
  • Passion for hospitality whether thats a drink a meal an event or a bed for the night.
  • Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
  • Youre not precious. We leave our egos at the door and help get things done.
  • Youre up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together wed have a good time and share a few laughs.
  • You want to be part of a team that works hard supports each other and has fun along the way.
  • You are an experienced commercially savvy operator and have prior experience in a similar role.
  • You are comfortable with the strategic as well as day to day detail.
  • You have a high level of verbal and written communication skills and computer skills.
  • You have experience of Micros Fidelio Opera and KnowCross.
  • A natural at leading and managing others you lead by example and create an environment where your team can be their best self.

Remote Work :

No


Employment Type :

Fulltime

  • Director of Rooms

    6 months ago

    London, United Kingdom Sea Containers London Full time

    A lifestyle Hotel based on London's eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.As the Director of Rooms, you will play a pivotal role in ensuring the seamless operation of our...

  • Administrative Support Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Plus Rooms Full time

    We are seeking a highly skilled Administrative Support Coordinator to join our team at Plus Rooms, a leading residential design and build company in London. In this role, you will provide comprehensive administrative support to our sales department, ensuring the smooth operation of our office.Job DescriptionThis is an exciting opportunity for a motivated...

  • Director of Rooms

    4 weeks ago

    London, United Kingdom Nobu Hotel London Shoreditch Full time

    ABOUT NOBU LONDON SHOREDITCH An exciting opportunity has arisen to join the Nobu Family. Unique to London, Nobu Hotel London Shoreditch offers a blend of Shoreditchs creative energy with Nobus ethos of simple luxury. As an established brand, we can offer growth and development, alongside the opportunity to travel. Nobu Hotel London Shoreditch is proud to be...

  • Director of Rooms

    3 weeks ago

    London, United Kingdom Corecruitment Full time

    Job Title: Director of Rooms – Luxury Hotel - LondonSalary: up to £60,000Location: London I am currently recruiting for Director of Rooms for a luxury hotel in London. My client is looking for someone who has previous experience working in luxury hotels as a Director of Rooms. You will be overseeing the FOH team along with housekeeping and maintenance...

  • Director Of Rooms

    4 weeks ago

    London, United Kingdom Montcalm Marble Arch Full time

    About Montcalm Collection United by timeless style and peerless service, Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story. The hotels in the collection include a historic...

  • Director Of Rooms

    1 month ago

    London, United Kingdom Montcalm Collection Full time

    About Montcalm CollectionUnited by timeless style and peerless service,Montcalm Collection is London’s compendium of luxury hotels. Housed in elegantGeorgian townhouses, an 18th-century brewery, heritage headquarters and adiamond-shaped skyscraper, each hotel reveals a different chapter in the city’sstory. The hotels in the collection include a...

  • Room Attendant

    6 months ago

    London, United Kingdom HSH Group Full time

    The Peninsula London is pleased to announce that we are seeking Room Attendants that will work within our housekeeping team and report to the supervisor and coordinator. This role is responsible for contributing to the cleanliness of the guestrooms and residential spaces, delivery of linen, and carrying out any requests to ensure the comfort of our guests...

  • Room Attendant

    6 months ago

    London, United Kingdom The Peninsula London Full time

    The Peninsula London is pleased to announce that we are seeking Room Attendants that will work within our housekeeping team and report to the supervisor and coordinator. This role is responsible for contributing to the cleanliness of the guestrooms and residential spaces, delivery of linen, and carrying out any requests to ensure the comfort of our guests...

  • Housekeeping Room Attendant

    6 months ago

    London, United Kingdom Royal Society of Medicine Full time

    A vacancy has arisen for a Room Attendant within the Club Operations function of Commercial Services at the RSM. This will be based on a zero hour contract over the summer months to help cover the busy periods mostly weekend cover. The exclusive members club has 47 in-house bedrooms and is an integral part of the membership benefit. This role would suit...

  • Director of Rooms Operations, The Savoy Hotel

    6 months ago

    London, United Kingdom Accor Full time

    Company Description The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today,...

  • Sales Coordinator

    6 months ago

    London, United Kingdom De Vere Grand Connaught Rooms Full time

    **De Vere Grand Connaught Rooms**: **Sales Coordinator**: **Interested in a career in Sales? Join our hotel sales team at De Vere Grand Connaught Rooms in Covent Garden, Central London.** **As the Sales Coordinator you will w**ork with the Director of Sales to help create and maintain professional relationships with clients, promoting De Vere Grand...

  • Executive Assistant to Executive Director

    6 months ago

    London, United Kingdom Ministry of Justice Full time

    Salary - £31,169 - £32,760 Number of jobs available - 1 Detail of reserve list - 12 Months Region - London City/Town - London Building/Site - London CTS Royal Courts of Justice, WC2A 2LL Grade - EO Organisation Grade for MoJ - EO Post Type - Fixed Term, Loan, Secondment Duration of appointment - up to 12 months Working Pattern - Full Time Role...

  • Director Of Rooms

    2 months ago

    London, United Kingdom AccorHotel Full time

    What youlldoTo take overallresponsibility for the management of the housekeeping and frontoffice teams ensuring guests are well cared for and guestexpectations are exceeded.To ensure that allhotel standard operating procedures are trained and adheredto.To own the rooms P&L contributingto annual budget planning and ensuring expenses are kept inline.To own all...

  • Post Room Operative

    6 months ago

    East London, United Kingdom Ballymore Full time

    **Post Room Operative - Permanent, Canary Wharf, E14** Hours: 40 per week, 8am - 5pm, Tuesday - Saturday **Duties & Responsibilities** - To ensure that all requests & enquiries to the post room department (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP’s on every occasion. - To implement...

  • Social Media Marketing Intern

    6 months ago

    London, United Kingdom Ashanti Treatment Rooms Full time

    **About us** Ashanti Treatment Rooms is a beauty, aesthetic & wellness clinic in London. We are professional, fast paced & innovative. Our work environment includes: - Modern clinic setting - Work-from-home days - Wellness programmes - Growth opportunities Overview: We have an exciting opportunity for a Social Media & Marketing Intern to join our team....

  • Sales Support/Director to Director

    5 days ago

    London, United Kingdom Hotel Du Vin Full time

    Job Title: Director of Sales – Malmaison & Hotel du Vin Salary: Competitive Salary & Benefits Flexible on location – Travel required nationally and to the head office in London We are seeking a visionary Director of Sales to lead our passionate sales team and drive our commercial success. As our Director of Sales, you will be instrumental in...

  • Sales Researcher

    6 months ago

    London, United Kingdom De Vere Grand Connaught Rooms Full time

    **De Vere Grand Connaught Rooms**: **Sales Researcher**: **Are you a proactive and driven individual with a passion for sales and research?** **De Vere Grand Connaught Rooms in Covent Garden** is seeking a dynamic and talented Sales Researcher to join our team on a full Time basis. **As Sales Researcher you will;** - Play a pivotal role in supporting our...

  • Sales Researcher

    6 months ago

    London, United Kingdom De Vere Grand Connaught Rooms Full time

    **De Vere Grand Connaught Rooms**: **Sales Researcher**: **Are you a proactive and driven individual with a passion for sales and research?** **De Vere Grand Connaught Rooms in Covent Garden** is seeking a Sales Researcher to join our team on a full Time basis. **As Sales Researcher you will;** - Play a pivotal role in supporting our sales team by...

  • Director Of Rooms

    2 months ago

    London, United Kingdom The Hoxton Full time

    Job DescriptionWhat you’ll do…To take overall responsibility for the management of the housekeeping and front office teams, ensuring guests are well cared for and guest expectations are exceeded.To ensure that all hotel standard operating procedures are trained and adhered to.To own the rooms P&L contributing to annual budget planning and ensuring...

  • Rooms Division Trainer

    4 months ago

    London, United Kingdom Claridge's Full time

    Claridge's Front office Full time We are seeking a motivated Rooms Division Trainer to join our team here at Claridge’s. Set in the heart of Mayfair, Claridge’s is an Art Deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, and impeccable...