Room Attendant

6 months ago

London, United Kingdom The Peninsula London Full time

The Peninsula London is pleased to announce that we are seeking Room Attendants that will work within our housekeeping team and report to the supervisor and coordinator. This role is responsible for contributing to the cleanliness of the guestrooms and residential spaces, delivery of linen, and carrying out any requests to ensure the comfort of our guests and residents. The Peninsula London offers a high level of service within a luxurious and elegant setting that is appreciated more with the contribution of this position, ensuring the highest levels of hygiene and cleanliness throughout.

An exceptional opportunity to join our high-profile flagship hotel in London

Market-leading remuneration, service charge, and attractive benefits (Full Time & Part Time Opportunities available)

Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.

To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.

Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.

Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.

General requirements

Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.

Passion and appreciation of quality luxury hotel service and hygiene standards.

Excellent time management and organization, highly adaptable, naturally positive.

Flexibility and capability of working under pressure.

This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

At the Peninsula London, we look after:

Your financial wellbeing:

Excellent salary package 

Generous service charge distributed equitably to all colleagues

Life Insurance

Enhanced company contribution on pension plan

Your medical care:

Medical cash plans including optical and dental coverage

Enhanced maternity and paternity leave plan

Your daily health routine:

State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room

Colleague restaurant with healthy and balanced 24/7 food offerings

On-site occupational health and safety nurse and wellbeing education sessions

Other perks:

High street and online shopping discounts

Rewards and recognition initiatives

Dry cleaning for uniforms and work attire

We are delighted to receive your CV and will liaise with suitable candidates directly.

Ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the city’s most prestigious addresses. The newly built hotel, impeccably designed to harmonise with surrounding heritage buildings is just moments away from the city’s most iconic attractions, including Three Royal Parks, Buckingham Palace, Harrods, and Big Ben. Its 190 light-filled guest rooms and suites have been exquisitely designed by Peter Marino; its gathering spaces include several world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi; the idyllic Peninsula Spa, and a luxury retail arcade.

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