Housekeeping Room Attendant
5 months ago
A vacancy has arisen for a Room Attendant within the Club Operations function of Commercial Services at the RSM. This will be based on a zero hour contract over the summer months to help cover the busy periods mostly weekend cover. The exclusive members club has 47 in-house bedrooms and is an integral part of the membership benefit. This role would suit someone who is a good team worker and committed to providing the best service.
The room attendant post holder will directly report to the Assistant Front Office Manager.
**OBJECTIVES**
Responsibilities will include:
- Cleaning of all bedrooms to the standard expected by the RSM
- Adhere to the housekeeping standards and procedures at all time
- Assist with administration of clean and dirty linen, guest room sundries, cleaning materials and lost property
- Adherence to health and safety regulations. (COSHH/ Manual handling / Fire etc)
- Make sure maintenance jobs are reported as soon as possible
- Dealing with guest complains, comments and requests
- Dealing with fire and other emergency procedures
- Offer an excellent customer service to the guests reflexing the standards of the RSM.
- Carry out any cleaning tasks related to Housekeeping assigned by the Duty Manager.
**KEY RELATIONSHIPS**
The post holder will work closely with all members staying at Domus Medica.
Key internal relationships will be with the Front Office Manager, Assistant Front Office Manager, Duty Managers, Reception Manager and Front of House Team.
**PERSON SPECIFICATION**
To be considered for the opportunity you will need to be able to demonstrate:
- Ability to manage your time efficiently.
- Work well unsupervised.
- Handle basic maintenance and cleaning.
- Good level of fitness as work involves manual handling
- Ability to maintain a professional appearance and interact positively with hotel guests.
- Good understanding of English language
The role holder would need to demonstrate competencies such as: customer service, external awareness and eye for detail.
Work remotely
- No
**Job Types**: Part-time, Permanent
Pay: £13.15 per hour
Expected hours: 8 - 24 per week
**Benefits**:
- Cycle to work scheme
- Employee discount
Schedule:
- 8 hour shift
**Experience**:
- housekeeping: 1 year (required)
Work Location: In person
Reference ID: RoomAttendant
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