Loyalty CRM Executive

4 months ago


London, United Kingdom Harnham - Data & Analytics Recruitment Remote Work Freelance Full time

Job Title: Loyalty CRM Executive (3-Month Contract)

Location: Westfield Shepherd's Bush (Hybrid - 2-3 days in the office)

Contract Duration: 3 MonthsRate: Up to £150 per day (Outside IR35)

About the Company:Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to help enhance customer loyalty and engagement strategies.

The Role:As the Loyalty CRM Executive, you will play a critical role in managing and optimising the company's customer loyalty program. You will be responsible for driving engagement and retention strategies through data-led CRM campaigns, ensuring customer satisfaction and growth.

Key Responsibilities:

  • Assist in the development and execution of CRM campaigns aimed at increasing customer loyalty and lifetime value.
  • Manage customer segmentation and database optimisation for targeted email and SMS marketing.
  • Analyse customer data and campaign performance to inform and refine strategies.
  • Work closely with the marketing, data, and digital teams to ensure alignment and consistency across loyalty initiatives.
  • Support the creation of loyalty program content and communications that reflect the brand's tone of voice.
  • Track and report on CRM metrics and KPIs to ensure campaign effectiveness.

Key Requirements:

  • Proven experience in a CRM or loyalty marketing role, preferably within the retail or e-commerce sector.
  • Strong understanding of CRM platforms and data management tools.
  • Ability to analyse customer data and translate insights into actionable marketing strategies.
  • Excellent written and verbal communication skills.
  • Experience with email marketing and customer segmentation.
  • A proactive and detail-oriented approach, with the ability to manage multiple projects in a fast-paced environment.

Why Apply?

  • Competitive day rate of up to £150.
  • Hybrid working model with 2-3 days a week in the office, located in the exciting Westfield shopping centre.
  • Opportunity to work with a dynamic, innovative team and make a real impact on customer loyalty and engagement.

  • Loyalty CRM Executive

    4 months ago


    London, United Kingdom Harnham Full time

    Job Title: Loyalty CRM Executive (3-Month Contract)Location: Westfield Shepherd's Bush (Hybrid - 2-3 days in the office)Contract Duration: 3 MonthsRate: Up to £150 per day (Outside IR35)About the Company:Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to help...

  • Loyalty CRM Executive

    3 months ago


    London, United Kingdom Harnham Full time

    Job Title: Loyalty CRM Executive (3-Month Contract)Location: Westfield Shepherd's Bush (Hybrid - 2-3 days in the office)Contract Duration: 3 MonthsRate: Up to £150 per day (Outside IR35)About the Company:Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to help...

  • Loyalty CRM Executive

    4 months ago


    London, United Kingdom Harnham Full time

    Job Title: Loyalty CRM Executive (3-Month Contract)Location: Westfield Shepherd's Bush (Hybrid - 2-3 days in the office) Contract Duration: 3 MonthsRate: Up to £150 per day (Outside IR35) About the Company:Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to...

  • Loyalty CRM Executive

    3 months ago


    London, United Kingdom Harnham Full time

    Job Title: Loyalty CRM Executive (3-Month Contract)Location: Westfield Shepherd's Bush (Hybrid - 2-3 days in the office)Contract Duration: 3 MonthsRate: Up to £150 per day (Outside IR35)About the Company:Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to...

  • Loyalty CRM Executive

    4 months ago


    London, UK, UK, United Kingdom Harnham Full time

    Job Title: Loyalty CRM Executive (3-Month Contract)Location: Westfield Shepherd's Bush (Hybrid - 2-3 days in the office)Contract Duration: 3 MonthsRate: Up to £150 per day (Outside IR35)About the Company:Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to...


  • London, United Kingdom Salt Search Full time

    Salt is once again collaborating with one of the worlds largest FMCG clients as they seek to hire a CRM & Loyalty Manager for an immediate starting contract role. In this position, you will support in the development and delivery of their consumer-centricCRM & Loyalty strategy to help achieve commercial objectives which includes revenue maximisation,...


  • London, Greater London, United Kingdom Antony James Recruitment Ltd Full time

    We are seeking a Loyalty and CRM Specialist to join our team at Antony James Recruitment Ltd. This is an exciting opportunity to develop and implement innovative loyalty strategies that drive customer engagement and retention.Loyalty Program Development: Design and launch loyalty programs that reward customers for their purchases and interactions with our...


  • London, Greater London, United Kingdom CVUK Full time

    About this OpportunityWe're looking for a seasoned CRM and Loyalty Strategist to lead our efforts in driving customer loyalty and retention at CVUK.In this role, you'll be responsible for developing and implementing a comprehensive CRM strategy that supports our business objectives.Key responsibilities include:Loyalty Programme Management: Developing and...


  • London, United Kingdom schuh Full time

    **About the role** An exciting opportunity has arisen to join schuh’s CRM team, as the CRM & Loyalty Assistant to support with the ongoing optimisation of schuh’s CRM strategy and new loyalty program. This role reports to CRM & Loyalty Manager. The CRM & Loyalty Assistant will work closely alongside the CRM and digital marketing teams to align CRM...


  • London, Greater London, United Kingdom Antony James Recruitment Ltd Full time

    We are excited to present an exceptional opportunity for a Loyalty and CRM Marketing Specialist to join Antony James Recruitment Ltd. As a key member of our team, you will be responsible for driving and optimising loyalty and CRM marketing strategies across the UK and Europe.This role focuses on scaling growth through innovative loyalty programs, enhancing...


  • London, United Kingdom Fella and Jones Full time

    Fella & Jones are partnered with this innovative Premium Womenswear Brand as they continue their exciting growth. The brand are currently looking for a talented CRM Manager to join their team Reporting into the Head Of Performance & Digital Marketing, key responsibilities include Retention Strategy: Design and implement retention strategies across CRM,...


  • London, Greater London, United Kingdom CV-Library Full time

    Luxury Brand CRM Specialist Job DescriptionThis role involves driving customer loyalty, improving engagement, and leveraging data to enhance the CRM strategy of a luxury brand.The ideal candidate will have experience in CRM strategy, customer insights, and email marketing, as well as strong knowledge of CRM platforms and customer data analysis tools.Key...


  • London, United Kingdom Nando’s Chickenland Limited Full time

    Salary up to: Competitive **About the role**: Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees,...


  • London, Greater London, United Kingdom IAG Loyalty Full time

    Job DescriptionWe are looking for a skilled Global Loyalty Program Director to join our team at IAG Loyalty. In this role, you will be responsible for developing and executing business strategies that drive growth and expansion of the Avios ecosystem.The ideal candidate will have a deep understanding of the loyalty industry and proven experience in business...


  • London, United Kingdom Eurostar International Full time

    At Eurostar, we're not just in the business of transportation; we're in the business of crafting unforgettable journeys. As a CRM Campaign Specialist, you will play a pivotal role in our CRM & Loyalty team, where our mission is to retain customers, ignite their engagement, and drive revenue growth. By curating personalized loyalty, B2B and B2C...


  • London, Greater London, United Kingdom 3Search Full time

    Senior CRM and Loyalty ManagerDo you have a passion for customer retention and loyalty programmes? We are working with a leading beauty retailer that's looking for a Senior CRM and Loyalty Manager to lead their loyalty programme and drive customer retention strategies. As a member of their dynamic team, you will be responsible for managing and optimising the...


  • London, Greater London, United Kingdom 3Search Full time

    Job OverviewWe are seeking a highly skilled Senior CRM and Loyalty Manager to lead the evolution of our globally recognised loyalty programme. With a focus on customer lifetime value, this role is key to enhancing customer retention and delivering business growth.The ideal candidate will have proven experience in a Senior CRM Manager role with a focus on...


  • London, Greater London, United Kingdom 3Search Full time

    We are seeking a highly skilled Senior CRM Manager to join our team at 3Search. This role offers the opportunity to lead the efficient operation of a globally recognised loyalty programme while driving innovative CRM initiatives.The successful candidate will report to the Head of CRM & Loyalty and be responsible for managing and optimising the loyalty...


  • London, United Kingdom Artisan People Full time

    A luxury French beauty brand is looking for a versatile CRM and Marketing Executive to be based in London. **The role**: As CRM and Marketing Executive, your role will entail various facets including Point of Sales CRM Management, Marketing Support, VIP Clients and Personal Shopping Strategy, and Management of Data Capture Tool and Customer Loyalty...

  • CRM Executive

    6 months ago


    London, United Kingdom Nando’s Chickenland Limited Full time

    Salary up to: Competitive **About the role**: Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees,...