CRM and Marketing Executive

3 months ago

London, United Kingdom Artisan People Full time

A luxury French beauty brand is looking for a versatile CRM and Marketing Executive to be based in London.

**The role**:
As CRM and Marketing Executive, your role will entail various facets including Point of Sales CRM Management, Marketing Support, VIP Clients and Personal Shopping Strategy, and Management of Data Capture Tool and Customer Loyalty Programme.

An overview of your responsibilities:
**Point of Sales CRM Management**
- Lead the UK CRM strategy including all B&M customer engagement touchpoints
- Design and execute the customer engagement and segmentation plan
- Manage the monthly newsletter calendar
- Measure ROI of engagement plan using KPIs available with Selligent, and report on CRM campaign results
- Liaise regularly with the brand’s head office in Paris to align messaging
- Act as GDPR point of contact
- Deliver monthly CRM reporting and data analytics so that an omni-channel strategy is developed for all customer touchpoints

**Marketing Support**
- Support UK marketing team in the management of the company’s marketing plans
- Support in executing 360 marketing plans including social media executions, asset production and post campaign analysis
- Partner with select retailers to ensure marketing support and drive customers to counter at a door-by-door level
- Monitor and evaluate the brand and portfolio performance, trends and competitive landscape

**VIP Clients and Personal Shopping Strategy**
- Develop a VIP clientele strategy
- Help deliver specific loyalty programmes to support Flagship stores and explore new opportunities to engage with Flagship consumers
- Lead the UK Personal Shopping strategy, devising clear KPIs, monitoring and tracking processes alongside store training to identify and nurture ongoing relationships

**Management of Data Capture Tool and Customer Loyalty Programme**
- Managing the in-store loyalty program and data collection tool - SMILE
- Be the lead contact with resolving database issues and updates
- Lead the opening of all new counter doors to ensure SMILE launches on time and with a database growth strategy
- Deliver weekly and monthly reporting along with the UK Commercial Director
- Review KPIs with Regional Managers and report on store/area performance
- Manage all store sales targets, new product RRPs and product catalogue updates
- Be the market expert in competitor loyalty programmes
- Lead and manage the training plan for new starters

**How you’ll dazzle us**:
Do you thrive on building customer relationships and driving loyalty through strategic CRM programmes? We’re seeking a passionate and analytical individual with 2-4 years’ experience in CRM, marketing, retail, or customer engagement to lead the way in crafting exceptional customer experiences.

Experience with event planning (virtual and in-store) is a plus, and a love for the beauty industry and the UK market will set you apart. You’re a self-starter who thrives in a fast-paced environment, juggling multiple projects with a positive and can-do attitude.

**What’s next**:

  • CRM and Marketing Executive/Senior Executive

    3 weeks ago

    London, United Kingdom Kindred | Marketing Recruitment Specialists Full time €27,000

    Email Marketing Executive Location: SW London – ONSITE ROLE Position Type: Full-time, Permanent My client is a sustainable fashion brand , seeking a talented and driven Email Marketing Executive to join their thriving Ecommerce team. Reporting directly to the Head of Ecommerce, you will be responsible for managing their CRM campaign strategy,...

  • CRM Marketing Executive

    3 weeks ago

    London, United Kingdom Kindred | Marketing Recruitment Specialists Full time €27,000

    Email Marketing Executive Location: SW London – ONSITE ROLE Position Type: Full-time, Permanent Salary: Up to £27,000 plus excellent benefits Overview: My client is a sustainable fashion brand , seeking a talented and driven Email Marketing Executive to join their thriving Ecommerce team. Reporting directly to the Head of Ecommerce, you will be...

  • CRM Marketing Executive

    3 weeks ago

    London Area, United Kingdom Kindred | Marketing Recruitment Specialists Full time

    Email Marketing ExecutiveLocation: SW London – ONSITE ROLEPosition Type: Full-time, PermanentSalary: Up to £27,000 plus excellent benefitsOverview:My client is a sustainable fashion brand , seeking a talented and driven Email Marketing Executive to join their thriving Ecommerce team. Reporting directly to the Head of Ecommerce, you will be responsible for...

  • CRM Marketing Executive

    3 weeks ago

    London Area, United Kingdom Kindred | Marketing Recruitment Specialists Full time

    Email Marketing ExecutiveLocation: SW London – ONSITE ROLEPosition Type: Full-time, PermanentSalary: Up to £27,000 plus excellent benefitsOverview:My client is a sustainable fashion brand , seeking a talented and driven Email Marketing Executive to join their thriving Ecommerce team. Reporting directly to the Head of Ecommerce, you will be responsible for...

  • CRM and Data Executive- Marketing Agency

    3 weeks ago

    London, United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    Job Title: CRM Executive -Sportsbook [ Netbet Italy ] Location: London Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and...

  • CRM and Data Executive- Marketing Agency

    2 weeks ago

    London, United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    Job Title: CRM Executive -Sportsbook [ Netbet Italy ] Location: London Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and...

  • CRM Marketing Executive

    2 months ago

    London, United Kingdom GTCO Full time

    Our client seeks a dynamic and analytical CRM Marketing Executive to become part of their team. This position focuses on boosting customer engagement and loyalty through cutting-edge CRM tactics. The perfect candidate will have strong enthusiasm, a customer-focused approach to marketing, and a deep interest in using technology to propel business development....

  • CRM and Data Marketing Executive

    1 week ago

    London, Greater London, United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    About GIMOGIMO Global Interactive Marketing Online Ltd is a leading independent marketing agency and software developer within the iGaming industry. We work in close partnership with global gaming brands to deliver innovative marketing solutions.About Netbet BrandNetbet is a renowned online casino and sportsbook brand that has been delivering exceptional...

  • CRM and Data Marketing Executive

    6 days ago

    London, Greater London, United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    About GIMOGIMO Global Interactive Marketing Online Ltd is a leading independent marketing agency and software developer within the iGaming industry. We work in close partnership with global gaming brands to deliver innovative marketing solutions.About Netbet BrandNetbet is a renowned online casino and sportsbook brand that has been delivering exceptional...

  • CRM Executive

    2 months ago

    LONDON, United Kingdom ME AND EM Full time

    Job Title: CRM Executive Reporting to: Head of CRM Location: London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK's fastest-growing luxury fashion brands. As a direct-to- consumer business we operate in a truly omnichannel way, with an extremely successful online store, monthly mailings and stores in London, Edinburgh...

  • CRM Marketing Executive

    3 months ago

    London, United Kingdom Stopgap Full time

    **Salary**:£26,780 pro rata - approx. 3 month contract **Location**:Greater London,Central London **Job Type**:Freelance Lovely opportunity for a CRM Executive to join an iconic London art gallery for approx. 3 months. Immediate start. **THE COMPANY**: Our client is one of the most well-known galleries in London, housing one of the greatest collections of...

  • CRM Marketing Executive

    2 weeks ago

    London, United Kingdom CV Consulting Ltd Full time

    CRM Marketing Executive (with HubSpot experience).   Salary band: £30,000 to £40000 per annum   Location: London / Hybrid   Are you a successful CRM marketing exec? Are you an expert in HubSpot? Are you passionate in delivering high quality results? Then get in touch!   We're looking for a passionate and experienced CRM who can perform multifaceted...

  • CRM Marketing Executive

    2 months ago

    London, United Kingdom GTCO Full time

    Job DescriptionOur client seeks a dynamic and analytical CRM Marketing Executive to become part of their team. This position focuses on boosting customer engagement and loyalty through cutting-edge CRM tactics. The perfect candidate will have strong enthusiasm, a customer-focused approach to marketing, and a deep interest in using technology to propel...

  • CRM Marketing Executive

    2 weeks ago

    London, United Kingdom Law Support Full time

    Job Title: CRM Marketing Executive Reporting to: CRM Manager Department: Marketing & Business DevelopmentJob Location: London (Hybrid - 3 days in office) Contract Type: Permanent An opportunity has arisen for an experienced CRM professional to join the busy Marketing and Business Development department, for a highly regarded international firm. Key...

  • CRM Marketing Executive

    4 weeks ago

    Central London, United Kingdom CV Consulting Ltd Full time

    CRM Marketing Executive (with HubSpot experience).   Salary band: £30,000 to £40000 per annum   Location: London / Hybrid   Are you a successful CRM marketing exec? Are you an expert in HubSpot? Are you passionate in delivering high quality results? Then get in touch!   We're looking for a passionate and experienced CRM who can perform...

  • CRM Marketing Executive

    3 months ago

    London, United Kingdom Sainsburys Full time

    **CRM Marketing Executive** - 230002QD) Through our CRM and loyalty team, we drive value from our customers at all stages of their relationship with us. We focus on ‘Knowing our customers better than anyone else’ in order to drive business growth including sales, profit and share and also drive long term loyalty. We regularly contact our base with...

  • CRM Marketing Executive

    2 weeks ago

    Central London, United Kingdom CV Consulting Ltd Full time

    CRM Marketing Executive (with HubSpot experience).   Salary band: £30,000 to £40000 per annum   Location: London / Hybrid   Are you a successful CRM marketing exec? Are you an expert in HubSpot? Are you passionate in delivering high quality results? Then get in touch!   We're looking for a passionate and experienced CRM who can perform multifaceted...

  • CRM Marketing Executive

    6 days ago

    London, Greater London, United Kingdom Trafalgar Entertainment Full time

    About Trafalgar EntertainmentTrafalgar Entertainment is a leading international live entertainment business, founded in 2017 by Sir Howard Panter and Dame Rosemary Squire. Our company is focused on new productions, venue ownership, performing arts education, theatre ticketing, and the distribution of innovative live-streaming content.About Trafalgar...

  • CRM Marketing Executive

    7 days ago

    London, Greater London, United Kingdom Trafalgar Entertainment Full time

    About Trafalgar EntertainmentTrafalgar Entertainment is a leading international live entertainment business, founded in 2017 by Sir Howard Panter and Dame Rosemary Squire. Our company is focused on new productions, venue ownership, performing arts education, theatre ticketing, and the distribution of innovative live-streaming content.About Trafalgar...

  • CRM & Data Marketing Executive

    1 week ago

    London, Greater London, United Kingdom Universal Music Group Full time

    About the RoleWe are seeking a highly skilled CRM & Data Marketing Executive to join our team at Universal Music Group. As a key member of our marketing team, you will be responsible for developing and executing lifecycle marketing campaigns for our artists and labels.Key ResponsibilitiesDevelop and Execute CRM Campaigns: Plan and execute creative and...