Current jobs related to Team Manager - Croydon - Isio

  • Account Manager

    2 months ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at Team ITG. As an Account Manager, you will be responsible for delivering exceptional customer service and managing multiple projects with varying deadlines.Key ResponsibilitiesTake ownership of delivering exceptional customer service and ensuring customer...

  • Account Manager

    2 months ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at Team ITG. As an Account Manager, you will be responsible for delivering exceptional customer service and managing multiple projects with varying deadlines.Key ResponsibilitiesTake ownership of delivering exceptional customer service and ensuring customer...

  • Account Manager

    4 weeks ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.Key ResponsibilitiesTake ownership of delivering exceptional customer...

  • Account Manager

    4 weeks ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.Key ResponsibilitiesTake ownership of delivering exceptional customer...

  • Account Manager

    4 days ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at Team ITG. As an Account Manager, you will be responsible for delivering exceptional customer service and managing multiple projects with varying deadlines.Key ResponsibilitiesTake ownership of delivering exceptional customer service to our clients.Manage...

  • Account Manager

    1 month ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.Key ResponsibilitiesTake ownership of delivering exceptional customer...

  • Account Manager

    1 month ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.Key ResponsibilitiesTake ownership of delivering exceptional customer...

  • Account Manager

    1 month ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As an Account Manager, you will be responsible for delivering exceptional customer service and managing multiple projects with varying deadlines.Key ResponsibilitiesTake briefs from clients and work closely with production managers to ensure successful...

  • Account Manager

    1 month ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As an Account Manager, you will be responsible for delivering exceptional customer service and managing multiple projects with varying deadlines.Key ResponsibilitiesTake briefs from clients and work closely with production managers to ensure successful...

  • Account Manager

    3 weeks ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.Key ResponsibilitiesTake ownership of delivering exceptional customer...

  • Account Manager

    3 weeks ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.Key ResponsibilitiesTake ownership of delivering exceptional customer...

  • Account Manager

    2 weeks ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.Key ResponsibilitiesTake ownership of delivering exceptional customer...

  • Account Manager

    4 months ago


    Croydon, United Kingdom Team ITG Full time

    Who are we looking for?You’re a customer-focused Account Manager who is proactive, self-motivated and used to working in a fast-paced environment across multiple projects with varying deadlines. Your key skills lie in customer service, project management, attention to detail and an understanding of the print production process when you’re working with...

  • Account Manager

    2 months ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.Key Responsibilities:Take ownership of delivering exceptional customer...

  • Account Manager

    2 months ago


    Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.Key Responsibilities:Take ownership of delivering exceptional customer...


  • Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at Team ITG. As an Account Manager, you will be responsible for delivering exceptional customer service and managing multiple projects with varying deadlines.Key ResponsibilitiesTake ownership of delivering exceptional customer service and ensuring customer...


  • Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled and customer-focused Account Manager to join our team at Team ITG. As an Account Manager, you will be responsible for delivering exceptional customer service and managing multiple projects with varying deadlines.Key ResponsibilitiesTake ownership of delivering exceptional customer service and ensuring customer...


  • Croydon, Greater London, United Kingdom Team ITG Full time

    About the RoleWe are seeking a highly skilled Customer Service Expert to join our team at Team ITG. As an Account Manager, you will be responsible for delivering exceptional customer service and managing multiple projects with varying deadlines.Key ResponsibilitiesTake ownership of delivering exceptional customer service to our clients.Work closely with a...

  • Team Manager

    3 weeks ago


    Croydon, Greater London, United Kingdom Croydon Council Full time

    Job Title: Team ManagerJoin Croydon Council as a Team Manager and lead a team of social workers in delivering high-quality services to children and families.About the RoleWe are seeking an experienced and skilled Team Manager to lead our team of social workers in providing effective and efficient services to children and families. As a Team Manager, you will...

  • Team Manager

    3 weeks ago


    Croydon, Greater London, United Kingdom Croydon Council Full time

    Job Title: Team ManagerJoin Croydon Council as a Team Manager and lead a team of social workers in delivering high-quality services to children and families.About the RoleWe are seeking an experienced and skilled Team Manager to lead our team of social workers in providing effective and efficient services to children and families. As a Team Manager, you will...

Team Manager

2 months ago


Croydon, United Kingdom Isio Full time

We’re growing and want you to be a part of our journey.

Pensions Projects Team Manager

We are looking for an experienced team leader or project team leader to join our administration projects team working on a variety of pensions administration projects.

Pensions administration projects are a core part of the pensions industry with Trustee driven objectives and legislative changes to be considered. Isio’s administration projects team has been growing quickly to support new business, the Trustee’s journey planning and to capture legislative change in a process and data driven environment. As Pensions Projects Team Manager this role will support a team of project analysts and administrators collaborating with different areas of the business.

This role can be based in our Manchester, Birmingham, Reading, Leeds or Croydon office with a hybrid workstyle

Role and Responsibilities

  • Plan, lead, prioritise and manage the day-to-day delivery of a portfolio of Pension projects to meet the objectives of the portfolio and the project objectives
  • Supports the wider business to scope and plan for future project needs and deliverables.
  • Adopts changes resulting from Regulation, Standards and Industry Guidance evolution
  • Supports the head of projects to manage each project end to end.
  • Act as a point of accountability for the successful delivery of projects within the portfolio and act as a point of escalation for the team delivering the projects
  • Support the day to day activities of the team with technical oversight for complex pension requirements.
  • Manage a project delivery team including allocating projects and tasks, reviewing performance, providing internal communication, coaching identify training needs and provide line management support
  • Attendance at client and/or trustee meetings
  • Ensure the team have appropriate support mechanisms
  • Act as a coach and mentor
  • Support the development and implementation of project delivery processes development and support continuous improvement
  • Ensure all projects adhere to quality assurance processes and meet quality assurance requirements
  • Build and maintain relationships with both internal and external stakeholders
  • Maintain a view project delivery over the portfolio
  • Provide problem solving solutions and remove barriers or blockers to successful delivery
  • Identify and manage project delivery risks

Key Skills & Experience

  • Experience in a leadership or management role in the pension industry and knowledge of both defined benefit and defined contribution pension schemes
  • Previous experience in managing portfolios of projects or in managing a team of DB pension administrators
  • Excellent knowledge of Pension and actuarial calculation and/or data projects
  • Strong technical pensions and legislative knowledge and understanding.

Demonstrated Commitment to our Core Purpose

  • Power in Partnership: We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients.
  • Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
  • Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
  • People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

On top, we also offer:

  • A competitive remuneration package, including a bonus scheme.
  • A defined contribution pension scheme.
  • Life insurance.
  • Healthcare benefits.
  • Income protection benefits.
  • 25 days annual leave (plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company’ days - a celebration day for your birthday and an extra day over Christmas.
  • Corporate Social Responsibility (CSR) allowance
  • Flexible working opportunities.
  • A flexible benefits package.
  • Internal development programmes including (technical and non-technical) training support and mentor programmes.
  • Where required study support including study days, materials and exam entry support.

Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.