Account Manager
1 month ago
We are seeking a highly skilled and customer-focused Account Manager to join our team at ITG. As a key member of our account management team, you will be responsible for delivering exceptional customer service and ensuring the successful delivery of projects to our clients.
Key Responsibilities- Take ownership of delivering exceptional customer service and ensuring customer satisfaction.
- Work closely with production managers to manage the creation of artwork and ensure timely delivery of projects.
- Manage costs and production with ITG's supply chain to ensure successful delivery to our clients.
- Work at all times to the critical path and ensure all deadlines are met.
- Customer-centric approach with a focus on delivering exceptional customer service.
- Ability to manage your own time and deliver quality with speed.
- Strong knowledge of print production processes, particularly in litho and digital.
- Strong negotiation skills to secure the best deals from print buying.
- Ability to work off large spreadsheets and manage multiple projects simultaneously.
- Competitive salary and benefits package.
- 25 days' holiday + bank holidays.
- Annual Wellbeing Day.
- Pension Scheme.
- Corporate Medical Cash Plan.
- Smart Working Options.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Monthly Employee Awards.
- Raising money for charity.
- Referral scheme.
- Wellbeing Programme.
- Enhanced Family Friendly Leave.
We are a diverse and inclusive company that values and celebrates individuality. We are committed to increasing the visibility and recognition of talent from under-represented groups within our organisation and the wider industry. We offer a range of community groups (ERGs) to support our employees and promote a sense of belonging.
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