Customer Service Representative

7 days ago

Croydon, Greater London, United Kingdom Team ITG Full time
About the Role

We are seeking a highly skilled and customer-focused Account Manager to join our team at Team ITG. As an Account Manager, you will be responsible for delivering exceptional customer service and managing multiple projects with varying deadlines.

Key Responsibilities
  • Take ownership of delivering exceptional customer service and ensuring customer satisfaction.
  • Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.
  • Work closely with the production team to ensure successful delivery of projects.
  • Manage costs and production with our supply chain to ensure efficient delivery.
  • Develop and maintain strong relationships with clients and internal stakeholders.
Requirements
  • Proven experience in customer service and account management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
Why Join Team ITG?

We are a values-driven organization that prioritizes diversity, equity, and inclusion. We are committed to creating a workplace culture that is inclusive, respectful, and supportive of all employees. We believe that our employees are our greatest asset and are committed to providing them with the resources and support they need to succeed.

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