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Customer Service Representative
2 months ago
Job Summary:
We are seeking a friendly and enthusiastic Customer Service Representative to join our team at Wendy's. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and supporting our team to deliver high-quality food and beverages to our customers.
Key Responsibilities:
- Provide excellent customer service by greeting customers, taking orders, and serving food and beverages in a timely and efficient manner.
- Maintain a clean and safe work environment by adhering to health and safety standards, and reporting any hazards or incidents to management.
- Support the restaurant team by assisting with food preparation, serving, and cleaning duties as needed.
- Work collaboratively with colleagues to achieve sales and customer satisfaction targets.
- Participate in ongoing training and development to improve skills and knowledge.
Requirements:
- Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25kg and stand for long periods.
- Availability to work a variety of shifts, including evenings and weekends.
- Reliability and punctuality.
What We Offer:
- A competitive hourly rate.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
- The opportunity to work for a well-established and respected brand.