Customer Success Manager
4 months ago
Job Title: Customer Success Manager Location: Belfast (Hybrid) Previous experience working with capital markets clients is a huge preference. Our client are a leading provider of technology training solutions across the world. Ocho are delighted to be partnered with them on their hiring of a Customer Success manager. Role Overview: As a Customer Success Manager, you'll: Dive deep into the market and user needs to ensure product-market fit. Articulate product and vision as a trusted advisor. Manage client relationships daily, ensuring delivery, training, adoption, and satisfaction. Collaborate with product, sales, and analytics to enhance product delivery. Advocate for the user and product, driving growth and impact. Thrive in a fast-paced startup environment, engaging in various aspects of the business. Top-line Requirements: 2-4 years of customer success or account management experience with a focus on setting up or heavily involved in setting up Customer Success functions and best practices. Passion for startup culture and its opportunities. Proficiency in project management, delivery, and agile methodologies. Background in data analytics and e-commerce. Customer-centric mindset and excellent communication skills. Preferred: Market knowledge in retail, CPG, sports, or ticketing. Experience in SAAS and startup scale-up environments. Familiarity with customer research methodologies. Any further questions on the role, please feel free to contact Brendan McCrory on LinkedIn. Skills: Customer success Accounts Business Development
-
Customer Success Platform Manager
1 day ago
Belfast, United Kingdom Cloudsmith Ltd Full timeAbout CloudsmithAt Cloudsmith Ltd, we're dedicated to helping our customers manage and secure their software supply chain, improve their developer experience, and learn from each other.The Job DescriptionAs a Customer Success Platform Manager, you'll be responsible for defining customer success by ensuring that software solutions are aligned with customer...
-
Customer Success Lead
1 day ago
Belfast, United Kingdom VANRATH Full timeAbout the Role We are seeking a talented Customer Success Lead to join our team at VANRATH. This is an exciting opportunity to work with a fast-growing FinTech company, delivering exceptional results and driving business growth. As a Customer Success Lead, you will be responsible for managing and maximising the profitability of multiple B2B relationships,...
-
Customer Success Executive
2 days ago
Belfast, United Kingdom Seopa Ltd Full timeCustomer Success Executive (CSE-24) As a Customer Success Executive, you'll contribute directly to Seopas success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team.In this role you will: Own relationships...
-
Customer Success Executive
6 months ago
Belfast, United Kingdom Seopa Ltd Full time**Customer Success Executive (CSE-24)** The role provides the opportunity to manage existing accounts, onboard new partners and develop successful, long-term partnerships. You will contribute directly to the success of your accounts and Seopa through identifying and negotiating new business with existing customers and successfully onboarding and managing...
-
Customer Success Executive
6 months ago
Belfast, United Kingdom Seopa Ltd Full time**Customer Success Executive (CSE-24)** The role provides the opportunity to take ownership of existing accounts, onboard new partners and develop successful, long-term partnerships. You will contribute directly to the success of Seopa and your accounts through identifying and negotiating new business with existing customers and successfully onboarding and...
-
Customer Success Executive
3 weeks ago
Belfast, United Kingdom Seopa Ltd Full timeCustomer Success Executive (CSE-24) Working in one of our key business teams, the role provides the opportunity to take ownership of existing accounts, onboard new partners/customers and develop successful, long-term partnerships.You will contribute directly to the success of Seopa and your accounts through identifying and negotiating new business with...
-
Customer Success Executive
6 months ago
Belfast, United Kingdom Seopa Ltd Full time**Customer Success Executive (CSE-24)** Working in one of our key business teams, the role provides the opportunity to take ownership of existing accounts, onboard new partners/customers and develop successful, long-term partnerships. You will contribute directly to the success of Seopa and your accounts through identifying and negotiating new business with...
-
Customer Success Executive
6 months ago
Belfast, United Kingdom Whytematter Full time**Whytematter **are delighted to be recruiting a **Customer Success Executive** for our exciting client who are growing. They are looking for an enthusiastic individual to join their dynamic and expanding team who offer financial services, tech and media brands the opportunity to harness the power of their proprietary comparison technology, enabling them to...
-
Customer Success Professional
1 day ago
Belfast, United Kingdom Ocho Full timeAbout the Role: We are seeking an experienced Customer Success Manager to join our team at Ocho. In this role, you will work closely with our clients to understand their needs and deliver exceptional results. You will be responsible for managing client relationships, ensuring delivery, training, adoption, and satisfaction. Our ideal candidate has 2-4 years...
-
Customer Success Specialist
2 weeks ago
Belfast, United Kingdom VanRath Full timeJoin Our Team as a Customer Success SpecialistWe are seeking an experienced Customer Success Specialist to join our team at VanRath. As a key member of our customer-facing team, you will be responsible for managing client relationships and driving business growth.About the Role:Manage a portfolio of clients to ensure their success with our systems.Identify...
-
Customer Success Professional
4 weeks ago
Belfast, United Kingdom Carbon, Inc. Full timeJob DescriptionWe're seeking a seasoned Customer Success Manager to orchestrate every aspect of the customer journey. This includes developing strong relationships with clients, serving as their trusted point of contact for all campaign-related matters, and staying up-to-date with the latest trends and advancements in e-commerce and Amazon.Required Skills...
-
Customer Success Strategist
4 weeks ago
Belfast, United Kingdom Symphony Full timeAt Symphony, we are on a mission to revolutionize the financial markets by accelerating secure collaboration and automated workflows.We're seeking an experienced Customer Success Strategist to join our team. As a trusted advisor, you will build strong relationships with our customers, ensuring their satisfaction with our products and services.Your primary...
-
Customer Success Strategist
1 month ago
Belfast, United Kingdom Carbon, Inc. Full timeCustomer Success OpportunityWe're looking for a passionate and experienced Customer Success Manager to join our team at Carbon, Inc. This position will be the face of our company for our clients, ensuring they receive exceptional service and never have to worry about the details because you've got a handle on them.Seamless Onboarding: Guide new customers...
-
Customer Success Executive
6 months ago
Belfast, United Kingdom SeeMeHired Full timeThe company is rapidly expanding, selling its product across the UK and Ireland with strong financial support from its private and public investors. We are seeking to quickly recruit several talented Telemarketers to assist with our growth plans. **Hybrid Working 2 days in the office ( Belfast) three days working from home** your responsibilities will...
-
Customer Success Executive
1 week ago
Belfast, United Kingdom Hayward Hawk Full timeMy client is looking to expand their Belfast based team with a Customer Success Executive.Role Overview: In this position, you will: Build and maintain strong relationships with multiple client accounts, acting as a trusted advisor who understands client needs and identifies new sales opportunities within existing partnerships.Negotiate effectively to secure...
-
Customer Success Professional
1 day ago
Belfast, United Kingdom Realtime Recruitment Full time £30,000 - £35,000Job Title: Customer Success ProfessionalWe are seeking an experienced Customer Success Professional to join our team at Realtime Recruitment. As a key member of our business, you will be responsible for driving customer success and client account growth.About the Role:- Drive customer success and client account growth through strong relationships and...
-
Customer Success Associate
3 weeks ago
Belfast, United Kingdom Realtime Recruitment Full time £30,000 - £35,000Customer Success AssociateHybrid Role£30,000- £35,000 + OTERealtime Recruitment is seeking a Customer Success Associate to join one of its most successful home-grown SaaS organisations.Key Responsibilities:Build strong relationships with existing partners, negotiate to increase client account growth, and control the customer success cycle.What's in it for...
-
Customer Success Strategist
4 weeks ago
Belfast, United Kingdom Napier AI Full timeUnlock Your Business Potential with Napier AIWe are seeking a highly skilled Customer Success Strategist to join our team at Napier AI. This is an exciting opportunity to work with a cutting-edge compliance technology specialist and contribute to the success of our clients.About the RoleThe Customer Success Strategist will be responsible for establishing and...
-
Customer Success Executive
7 days ago
Belfast, United Kingdom Seopa Ltd Full timeJob Description As a Customer Success Executive , you'll contribute directly to Seopa's success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team.In this role you will: Own relationships with multiple...
-
Customer Success Associate
6 months ago
Belfast, United Kingdom Mummy and Daddy Insurance Full time**Customer Success Associate** **About Us**: Established in 2021, Daddy Insurance is a dynamic personal protection insurance company committed to providing exceptional value to our clients. Our core mission is to add value to our customers and colleagues, the individuals that form our company by providing opportunity and progression. We specialise in...