Customer Support Assistant

15 hours ago


Birmingham, United Kingdom Adecco Full time

Job Title: Fraud Team MemberSalary: £14.83 per hourLocation: Hybrid (40% office after training)Line Manager:About the Role: Join our dynamic Fraud Team dedicated to safeguarding customers. This role involves case management, ensuring compliance, and collaborating with team members. You'll need a keen eye for detail and the ability to remain compliant with policies.Key Responsibilities:Manage cases with attention to detail.Ensure compliance with policies and procedures.Collaborate effectively with team members.Process and manage risks.Maintain strong written and verbal communication skills.Work well in a team environmentIdeal Candidate:Well-organised and detail-orientedStrong written and verbal communication skillsTeam player with a growth mindsetIT literate and able to hit the ground running.High levels of empathy and ability to handle workload.Comfortable speaking with other departmentsSpecific Roles Available:Training:3-day induction with self-learning in the officeGreater office presence for a 3-to-6-week periodHeavily supported and flexible trainingFace-to-face and hybrid training expected in return.If you're ready to drive your own development and thrive in a supportive, flexible environment, we want to hear from youAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser



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