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Customer Support Representative

4 months ago

Newcastle upon Tyne, United Kingdom ScaleneWorks People Solutions LLP Full time

At ScaleneWorks People Solutions, we're more than recruiters; we're career architects dedicated to connecting exceptional talent with top-tier opportunities. Backed by industry experts, we prioritize relationships, offer global opportunities, and champion your success every step of the way.

Ready to shape your future? Explore opportunities with us today.


We are looking for a Customer Support Representative, for our well-known client from the IT industry.


Location: Newcastle upon Tyne

Type of Work: [onsite, B2B]


Responsibilities:


  • receives and places customer service telephone calls
  • maintains solid customer relationships by handling questions and concerns with speed and professionalism
  • resolves customer complaints
  • managing database records
  • drafting status reports on customer service issues


Requirements:


  • high level of communication skills
  • around 4-7 years of experience as a Customer Support
  • attention to details
  • ability to multitask and prioritize tasks in a fast-paced environment
  • proactive problem-solving skills to address customer inquiries and resolve issues

Languages:

  • English C1 level mandatory



Ready to Take the Next Step? If you're ready to embark on an exciting journey with ScalenWorks, we'd love to hear from you Submit your resume and let's work together to unlock new possibilities and redefine success.


KRAZ nr. 28233