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Desktop Support Engineer

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Carlisle, United Kingdom Clearwater People Solutions Ltd Full time

DON'T MISS THIS

Desktop Support Engineer Wanted

Eager to make your mark in the world of IT? Have you got experience in the Service Desk? Keen to progress and develop further? Well, this Desktop Support Engineer position is just for you

We are seeking a Desktop Support Engineer to join our client's team permanently. The Desktop Support Engineer will be working full-time in the office, and closely with a team of engineers, thriving to provide IT Support. The Desktop Support Engineer must have experience in an IT position for at least 6 months.

Key Responsibilities for the Desktop Support Engineer:

  • Installing and maintaining hardware and computer peripherals
  • Installing and upgrading operating systems and computer software
  • Responding to end-user support requests
  • Contacting end users to find out the nature of the problem
  • Troubleshooting hardware and software issues
  • Completing job reports and ordering supplies
  • Potential travel to satellite offices and ability to work after hours when necessary

Skills Required for the Desktop Support Engineer:

  • Willingness and ability to learn new skills and use new types of information
  • Ability to prioritize and perform the required solution
  • Competency in installing, diagnosing, troubleshooting and repairing computer hardware and software on PCs and related equipment
  • Excellent punctuality skills
  • Good written and verbal communication skills
  • Previous experience in a similar role
  • Knowledge of popular operating systems, software applications, and remote connection systems

If this role is of interest, please apply for additional information or contact Thomas Edevane.