Order Administrator
1 week ago
Office Angels are currently recruiting for an Order Administrator for our client based in Reading.
Role: Order Administrator
Location: Reading - Hybrid upon completion of probation
Salary: £26,000 per annum
About the role:
Our client is seeking a motivated Order Administrator to join their team in Reading. As an Order Administrator, you will play a vital role in ensuring the smooth processing of sales orders and maintaining customer satisfaction.
Key Responsibilities:
- Accurately enter and process sales orders into the ERP system.
- Manage required documentation and ensure compliance with company policies.
- Communicate with customers via phone and email to provide information, resolve inquiries, and ensure satisfaction.
- Collaborate with internal teams to coordinate processes and operations.
- Work closely with management to identify areas for process enhancement and implement solutions for improved productivity.
- Address queries from the help desk related to new and replacement equipment.
The Ideal Candidate:
- Experience in an administrative or call centre role.
- Experience using ERP systems.
- Knowledge of order processing would be beneficial.
- Strong organisational skills with great attention to detail.
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