Facilities Helpdesk Coordinator

2 months ago

London, United Kingdom Maxwell Stephens Recruitment Full time

Join the Heartbeat of London's Iconic Skyline


Are you ready to take the helm in shaping the future of London's architectural landscape? Our clients thriving property company, boasting nearly 100 prestigious buildings nestled in the heart of Central London, is seeking a FM Helpdesk Coordinator to spearhead our clients dynamic team.


Why Us?


Picture this: you'll be part of a visionary team entrusted with the care of some of London's most cherished landmarks. From historic gems to sleek modern marvels, our portfolio is as diverse as the city itself. As our FM Helpdesk Coordinator, you'll be at the forefront of ensuring each property shines, setting the standard for excellence in facilities management.


Your Mission, Should You Choose to Accept It:

Pioneer Operational Excellence: Collaborate closely with our clients Facilities Manager to lead a proactive and solution-focused approach in delivering top-tier FM services across all sites.

Master of Liaison: Forge strong partnerships with vendors and suppliers, orchestrating seamless site visits and obtaining competitive quotes to keep our properties pristine.

Guardian of Safety and Security: Take charge in managing H&S and security projects, ensuring compliance with regulations and safeguarding the well-being of our clients staff and properties.

Team Maestro: Direct and inspire our FM and Maintenance teams, stepping up in the absence of the Facilities Manager to ensure smooth operations and exceptional service delivery.

Communication Virtuoso: Serve as the linchpin between staff, suppliers, and management, addressing queries and requests with finesse and efficiency.

Efficiency Architect: Identify and implement operational efficiencies within our FM function, driving continuous improvement and innovation.


What You Bring to the Table:

  • Experience: With at least 3 years of proven facilities management expertise in a fast-paced, multi-site environment, you're no stranger to the intricacies of supervisory roles.
  • Sector Savvy: Previous experience in property or retail sectors gives you a strategic edge, while familiarity with digital CAFM or helpdesk systems is a bonus.
  • Qualifications: While a relevant qualification in Facilities Management or a related field is desirable, your real superpower lies in your ability to build strong relationships and communicate effectively.
  • Organisational Wizardry: You thrive in the hustle and bustle, effortlessly juggling multiple tasks while maintaining laser-sharp attention to detail.
  • Team Player: Collaboration is your middle name. You excel in team environments, bringing positivity, initiative, and a proactive approach to problem-solving.
  • Pressure Performer: When the heat is on, you keep your cool, demonstrating impeccable organisational proficiency and initiative.
  • Numerical Ninja: Crunching numbers and processing invoices? Piece of cake. Your numeracy skills are second to none.


Ready to Elevate London's Skyline?

If you're ready to make your mark on London's iconic skyline and join a team that's redefining excellence in facilities management, we want to hear from you Embrace the opportunity to shape the future of our clients properties and leave your legacy on the city we call home. Apply now and let's build something extraordinary together

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