Internal Communications and Engagement Lead

3 weeks ago

London, United Kingdom UK Civil Service Full time

Job summary

About us

More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you�ll be joining an organisation that will impact on millions of lives for decades to come.�

Everyone at TPR plays an important role in helping to keep more than �2trn of savings safe. We�re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do. �

It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, LGBT+ Network (Proud), Minority Ethnic Network, Time to Change Champions (mental health), and Women�s Network which offer spaces to connect. 

Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.�

We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.

Job description

Role

This strategically important role ensures the quality and effectiveness of audience-centred internal communications and engagement. You will advise and support the CEO and Executive Committee in achieving organisational goals through effective communication with colleagues, fostering positive relationships across the organisation. Leading an internal communications and engagement team, you will develop, deliver, and evaluate integrated, multi-channel communications designed to boost employee engagement, requiring cross-organisational collaboration for maximum impact.
You will craft and implement a cohesive internal communications and engagement strategy with clear success metrics and a strategic narrative, aligning with corporate, people, culture, and digital strategies. This role involves developing creative plans to motivate staff and unify the organisation during significant change. You'll respond quickly to challenges, providing sound advice and judgment. Partnering with peers across Strategy & Communications, you will drive coordinated messaging and ensure internal communications reflect TPR values and corporate strategy. As a strategic leader and experienced manager, you will contribute to continuous improvement and enhance communication channels and solutions.

Responsibilities

You will:

� � �Shape and own the internal communications and engagement strategy for the organisation supported by the delivery of workplans and metrics which demonstrate progress against goals.
� � �Secure approval, buy in and support for the internal communications strategy from the Executive Committee and build trusted and credible relationships with senior colleagues including the CEO.
� � �Proactively shape responses to challenging situations and suggesting approaches to motivating and engaging the organisation.
� � �Provide constructive challenge to senior stakeholders to ensure a transparent, consistent and effective approach to internal communications.
� � �Lead a team (1 direct report, team size of in total), resourcing and ensuring right skills are in place to deliver against the operational plan.
� � �Set team goals and actionable strategies that align with organisational objectives and help the internal communications team meet agreed targets.�
� � �Evaluate communication effectiveness in achieving engagement aims and delivering organisational impact.
� � �Lead the strategic relationship with senior stakeholders in the business including TPR Board as well as coordinating engagement with key functions across the business.
� � �Lead initiatives to drive efficiencies across communication channels and solutions to bring about measurable improvement.

Person specification

Essential and Desirable Criteria

Essential�

� � �Proven ability of effective leadership and matrix management.�
� � �Experience of shaping and delivering effective internal communications and engagement strategies during periods of organisational challenge or change.
� � �A record of delivering multi-part, multi-channel, strategic internal communication programmes designed to generate engagement and behaviour change.
� � �Ability to articulate strategy and provision of strategic direction to a diverse audience.�
� � �Excellent written and interpersonal communication skills.
� � �Extensive experience of Standard MS office suite.

Desirable
� � �Knowledge of pensions and regulation
� � �CRM / data base marketing (MS Dynamics 365)�
� � �Web analytics and evaluation tools (Google analytics and Power BI)

Benefits

Alongside your salary of �67,253, Pensions Regulator contributes �18,158 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Salary and benefits

As well as a salary between �67,253 and �76,592, we offer:

� � �Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
� � �discretionary bonus arrangements
� � �access to performance related pay progression
� � �25 days annual leave provision
� � �flexible working arrangements
� � �development opportunities
� � �enhanced parental leave arrangements
� � �a free employee assistance programme�
� � �an excellent office location in Brighton.

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