Internal Communications and Engagement Officer

3 weeks ago


London, United Kingdom 4Recruitment Services Full time

Our local authority client based in South London are urgently seeking an experienced Internal Communications and Engagement Officer.

**JOB PURPOSE**

To develop, manage and evaluate internal communications and engagement campaigns on Council services across a range of channels and media, as part of a multidisciplinary team.

Develops and delivers internal communications that engage our staff, support our strategy and promote our values.

**DUTIES**

- Lead development of internal communications and engagement plans, campaigns and marketing activities across different media for Council services in accordance with the Council’s priorities.
- Delivers and evaluates comprehensive, coherent, consistent and co-ordinated internal communications using a range of channels and balancing reactive with proactive communications.
- Manages the different internal comms platforms e.g., our intranets and all staff MS/Zoom Team’s meetings and in-person events.
- To develop, write, edit and review content for the Council’s internal communication channels including websites, printed publications, speeches, press releases and social media accounts, ensuring that it is of a high quality, meets corporate standards,is suitable for the target audience, accessible, and useful.
- To ensure a pro-active approach to communications through a positive use of forward planning and meetings with councillors and officers, including cabinet members and senior officers/Directors.
**Experience**
- Experience of developing and delivering successful internal communications and engagement campaigns.
- Experience of working in a political environment.

**Knowledge**
- A good understanding of the current issues affecting local government and in particular how they impact upon the Council and the way that it communicates with staff.
- Ability to develop, manage and deliver complex staff engagement communications campaigns and projects, to meet service requirements and to ensure the best outcomes.
- Excellent interpersonal skills, relationship-building skills and an ability to communicate clearly and accurately to a variety of internal audiences to shape and improve communications.
- Experience of delivering multi-media campaigns, especially digital and video.
- The ability to write clear, concise and accurate copy for a range of publications including websites, press releases, publications and social media.



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