Internal Communications and Engagement Officer

3 weeks ago

London, United Kingdom Russell King Associates Full time

We are recruiting for an experienced Internal Communications and Engagement Officer on behalf of the Royal Borough of Greenwich.

Duties to include:
Lead the development of internal communications and engagement plans, campaigns and marketing activities across different media for Council services in accordance with the Council’s priorities.

Delivers and evaluates comprehensive, coherent, consistent and co-ordinated internal communications using a range of channels and balancing reactive with proactive communications.

Manages the different internal comms platforms e.g. intranets and all staff MS/Zoom Team’s meetings and in-person events.

To develop, write, edit and review content for the Council’s internal communication channels including websites, printed publications, speeches, press releases and social media accounts, ensuring that it is of a high quality, meets corporate standards, is suitable for the target audience, accessible, and useful.

To ensure a pro-active approach to communications through a positive use of forward planning and meetings with councillors and officers, including cabinet members and senior officers/Directors.

To advise council departments on engagement activity to ensure that it is carried out to a standard that will preserve the Council’s reputation and ensure the consultation or engagement is successful.

To work with designers and contractors to successfully deliver the Council’s communications, publications and digital services, overseeing the quality of work.

Evaluate all work and monitor to improve activity, and the coordination of campaigns and internal activity.

To provide advice to senior officers, councillors, council departments and contractors and to work with them on a range of internal communications issues.

Works closely with the Chief Executive, Directors, OD Manager and other colleagues across the organisation, including the external communications team, to ensure IC is effective and representative.

To, when required, represent the Communications and Engagement Team and/or the council at meetings with partners and stakeholders. To speak in public and deliver presentations as required.

To maintain a detailed knowledge of the issues affecting local government and the key corporate priorities of the Council.

To follow established protocols for approval processes before content publication and work closely with service managers and chief officers to establish clarity of information.

Analyse and interpret data and statistics from a variety of sources, presenting insight to support decision making and sharing knowledge.

Edit and approve intranet content that has been produced by other content providers, checking spelling, grammar, accuracy, usability and accessibility and the use of house style before publishing.

To maintain the Council’s intranet navigation and information architecture to comply with agreed standards and to ensure that content can be easily found on the Council’s intranet.

To commission photographers as appropriate whilst ensuring best value for the Council.

To edit content for online forms and questionnaires and use the Council’s online consultation system to provide access to public consultations and other engagement activity.

To ensure that content and publications produced do not bring the Council into disrepute or are prejudicial to its interests.

To train staff as may be necessary on the use of the Council’s publishing, monitoring and record-keeping systems.

To undertake other projects as determined by the Communications and Engagement Manager.

**Job Types**: Full-time, Fixed term contract
Contract length: 4 months

**Salary**: £22.00-£27.00 per hour

Schedule:

- 8 hour shift

Work Location: Hybrid remote in LONDON

Reference ID: 782148

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