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Anti-trafficking Advocate

4 months ago

Liverpool, Liverpool, United Kingdom Causeway Charitable Services Full time

How this role fits into the vision and objectives of Causeway

Causeway runs safe houses for men, women and families who have escaped modern slavery. We currently have an exciting opportunity for an Accommodation Advocate working with female service users in our Liverpool safe houses. In this role you will work alongside a team to support service users living within our female safe houses based in Liverpool. You will equip and empower individuals who've experienced trauma to live free and meaningful lives. Day to day, this role includes providing service users with emotional and practical support; advocating on their behalf, communicating with other organisations including but not limited to health professionals, legal representation and the Home office and creating a warm and welcoming environment for service users to live in during their time with us.

RESPONSIBILITIES:

  • Case working service users identified as PVOHT (Potential Victims of Human Trafficking).
  • Regular feedback and review meetings with Accommodation Coordinator.
  • Arranging and attending appointments for individuals or families.
  • Following up all paperwork/online reporting in adherence to the terms of the contract. Including but not limited to; journey plans, risk assessments and inductions.
  • Ensuring that all Key Performance Indicators (KPIs) are met.
  • Ensuring progression of PVOHT through system;
  • Liaising with organisations and individuals regarding service users and Causeway in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Unit, other agencies, police, and medical professionals.
  • Ensuring accurate logging of all support hours.
  • Ensuring exit strategies are being prepared in a timely fashion.
  • Dealing with out of hour crisis in accordance with on call rota.
  • Receiving out of hours' referrals in accordance with the on call rota.
  • Carrying out inductions, journey plan reviews and updating the client management system regularly.
  • Supporting service users to attend appointments when appropriate.
  • Some basic housekeeping duties including the cleaning and preparation of bedrooms for new service users.
  • Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures.
  • Ensuring adherence to all internal procedures regarding Causeway, the Safe Houses and any legislation.
  • Promoting Causeway in adherence to the terms of the contract – this may include attending events on behalf of Causeway as a whole