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Bereavement Services Officer

2 months ago


Islington, Greater London, United Kingdom Hatched Recruitment Group Full time

Bereavement Services Officer

Islington

23/hr

Full time: 36/hrs a week

Start date:
ASAP

AKTON Recruitment is working closely with the local authorities in the Islington area months contract role. Ideal for those who are looking for a short term contract.

PRIMARY JOB FUNCTION
To work as part of a team in the provision of comprehensive support functions to the Cemetery Service, ensuring the provision of continuous administrative processes that deliver a high quality, customer focused burial and cremation
service.

DUTIES AND RESPONSIBILITIES

  • Undertake cemetery, cremation and memorial administration tasks ensuring all work processes and procedures are followed.
  • Provide a customer reception service and telephone answering service in the main office or other location as directed.
  • Advise customers on all aspects of cemetery, cremation and memorial enquiries including burial rights, grants, permits, cemetery and crematorium regulations and codes of practice.
  • Liaise with members of the public and funeral directors in the arrangements for grave selections, memorial appointments and the disposal of cremated remains.
  • Undertake data inputting using bespoke cemetery and crematorium software, Microsoft office packages such as word and excel and corporate systems.
  • Assist in the sale of all memorial types to customers and memorial sales development