Customer Wellbeing Officer
3 weeks ago
Working withing the Vulnerable Customer department, you will work as an essential arm of the business, providing guidance and advice to customers who need extra support.
This is a very well-suited role to those with a caring and empathetic nature.
This would be a great opportunity for those currently working within a Care or Nursery environment and are looking for a change of career.
Salary: £23,500pa
- Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months)
- 37.5 hours per week (Monday-Friday Shift Pattern 8am - 4pm or 9am-5pm, must be available for 1 x Saturday, 8am-2pm per month)
- 28 days holidays (increasing to 31 days after 5 years)
- Pension (5% employee and minimum 4% employer contributions)
- Life Assurance (3 x annual salary)
- Free medical, dental and optical healthcare cash plan
You'll receive best-in-class training to provide you with the skills required to perform successfully in your role.
Once trained, you will work within a Voice team and become a valued member of our wider Collections team.
This is a fantastic opportunity to develop a long-term career with a multi-national company based in our 'award winning' and 'low carbon' HALO Kilmarnock site.
Additional Benefits:
- Staff discounts at a huge number of shops and online retailers
- Health and Wellbeing programme
- Employee Assistance Scheme
- Modern Apprenticeship Scheme
For more information on this opportunity, please apply, or get in touch with Emily Purdie at Pertemps
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