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Senior Product Lead
2 months ago
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
We are looking for a passionate Senior Product Lead to join our Global Broadband Devices team and help us define the future of Sky Broadband. You will be working in a fast-paced, innovative, and collaborative environment and will be responsible for championing the voice of our customers.
What you'll do:
As a Senior Product Lead for Broadband devices, you will take charge of delivery and improvement of our products' quality and assurance. Continually striving to develop and maximise our outstanding Broadband products to ensure Sky's customers have the best possible experience with their Broadband & WiFi, alongside:
- Being the voice of our customers. Never settling for the status quo and ensuring our customers' needs are at the heart of every product/feature you develop.
- Taking ownership of roadmaps and strategies for a substantial product area, continually assessing product strengths and defining areas to improve.
- Producing product and customer experience insights to frame and challenge hypotheses and ideas, demonstrating your findings to continually enhance our customer's experiences.
- Collaborating with Comcast, Sky Group Companies and other key business areas to develop, launch and support features that will improve customer experience.
- Collaborating on the overall improvements in product management capabilities within the team by sharing insights and helping others build their skill base.
Alongside commercial experience in a leading Product Development organisation, you'll display:
- An ambitious spirit You will need to be a proactive, dedicated, teammate who is always up to a challenge and able to work both independently and within a team.
- Familiarity with requirements definition, directing the development and launch of new consumer electronic devices, including but not limited to Broadband/WiFi/IoT.
- A consistent track record in delivering and balancing quality & customer value, with experience of working closely with Engineering and Data teams.
- Able to take accountability for defining customer & business problems and turn them into compelling roadmaps & strategies.
- Great communication skills and be able to convey your ideas effectively, tailoring the communication, as appropriate, to audiences at all levels of the organisation and a proven track record of collaborating and influencing multiple partners gaining alignment and sign-off as and when appropriate and showing leadership where meaningful.
- Strong technical and analytical skills with the ability to define and use performance metrics to understand opportunity within your product area.
- Knowledge of resourcing and budgeting with experience making priority calls and recommending appropriate trade-offs when vital.
- Able to lead a small team of Product leads, providing mentorship and direction.
Our Product Management teams works globally with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, " to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we're the problem solvers who find smarter and simpler ways to connect customers to more of what they love. "
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
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