Senior Product Designer and Product Design Lead

2 weeks ago

London, Greater London, United Kingdom Zopa Full time
About the Role

We are seeking a highly skilled and experienced Product Designer to join our team at Zopa. As a Product Designer, you will be responsible for leading the end-to-end design of our banking products, driving the best possible customer experience, and collaborating with cross-functional teams to design product experiences that deliver on both customer needs and business objectives.

Key Responsibilities
  • Owning the product experience end-to-end, including discovery, ideation, delivery, and iteration
  • Delivering high-quality design of experiences at all levels of fidelity
  • Iterative testing of experiences, with a particular focus on addressing the needs of vulnerable customers
  • Collaborating with product managers, engineers, and other stakeholders to design in alignment with business goals
  • Presenting designs and key milestone deliverables to peers and product stakeholders
  • Actively contributing to the wider design community at Zopa
Senior Product Designer Responsibilities
  • Acting as a leading member of the Experience Design team and culture in the wider Zopa community, advocating for user-centered design and fostering a culture of innovation and creativity
  • Discovery research to understand customer needs and behaviors
  • Communicating and collaborating with stakeholders of all levels of seniority
  • Leadership, mentorship, and/or line management of designers
  • Working with our Design System team to evolve our UI kit in line with product and customer needs
  • Following industry trends and integrating best practices into our design processes
About You
  • You have an impressive portfolio that demonstrates your design process, strong visual skills, and outcomes that you've driven
  • You care deeply about solving customer problems and creating customer-centric products
  • You're experienced in acting as a partner to product owners and product managers to drive a great product experience, from strategy and vision to iterative execution
  • You're used to working on ambitious projects with a variety of stakeholders
  • You're a strategic thinker who can uncover and define opportunities for your product area
  • You're highly experienced in research and can use a variety of both quantitative and qualitative data to make decisions
  • You're passionate about inclusive design
  • You thrive working in fast-paced environments as part of cross-functional teams with short feedback loops
  • You have a growth mindset and look for opportunities for team and personal development
  • You have excellent communication, collaboration, and facilitation skills
  • You're passionate about developing the design community at Zopa

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