Supporter Engagement Officer

4 weeks ago

London, Greater London, United Kingdom Single Homeless Project Full time

We are seeking a skilled and dedicated individuals to join our fundraising team as a Supporter Engagement Officer. In this role, you will play a vital role in building and growing relationships with our individual donors and managing digital campaigns and challenge events to help the team raise as much funding as possible to support people experiencing homelessness across London.

About the role:

As the Supporter Engagement Officer, you will be responsible for the stewardship of new and existing donors to becoming regular Single Homeless Project supporters. Working closely with the Supporter Engagement Lead and alongside the fundraising team, you will contribute towards the delivery of achieving SHP's overarching vision of a society where everyone has a place to call home and the chance to live a fulfilling life.

In your role, you will be responsible for building and delivering a successful supporter engagement campaigns focusing on:

  • Building and growing relationships with our fantastic supporters throughout their journey with Single Homeless Project.
  • Supporting with the management and delivery of a portfolio of fundraising events.
  • Developing and delivering engaging digital campaigns and content through our online portfolio of products and emergency appeals.
  • Working with internal SHP departments to create new concepts for supporter engagement.
  • Stewarding new and existing donors to become regular supporters of Single Homeless Project.

    Please note the role will follow a hybrid working model, with two days working in our head office in Kings Cross and 3 days Working from home.

    About you:

    • Highly numerate and attentive to detail, with strong analytical skills and the ability to think strategically.
    • Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
    • Experience of working on digital campaigns and understanding of PPC advertising.
    • Experience working with other internal departments to maximise collaboration and impact between the teams.
    • Experience building and managing relationships with individual donors and external funders.

      About us:

      Over the past few years we have seen an incredible growth across all areas of fundraising and we are offering you the chance to learn and grow your experience as part of a fast-paced, dynamic, and respected team within SHP. There are plenty of opportunities lead, co-create and collaborate with other departments and some of London's most exciting businesses to develop new paths for helping fund and solve the problem of homelessness in our City. We are a team that has hybrid and flexible working with two days a week in the office.

      Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

      We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

      Important info:

      Closing Date: Sunday 25th August at midnight

      Interview Date: Wednesday 4th September via Microsoft Teams

      Please note we will be interviewing candidates as applications are submitted, we reserve the right to close the vacancy early if the positions are filled, please submit your application as soon as possible.

      This post will require an Enhanced DBS check to be processed for the successful applicant.

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