Guest Service Assistant

4 weeks ago


London, Greater London, United Kingdom RBH Hospitality Management Full time

JOIN OUR FAMILY

At RBH we value our team members and prioritize your well-being. Our commitment to diversity, health, sustainability, and individuality distinguishes us and contributes to our recognition as one of the Top 30 Best Places to Work in Hospitality. We're dedicated to the industry and always searching for new talent to join us on our journey.

A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT THE CORNER LONDON CITY.

What you'll be doing...

Working under the guidance of the F&B and Front of House Managers, we seek individuals who thrive in a dynamic environment. Interested in gaining insight into various hotel departments? At The Corner, you'll wear multiple hats, from Guest Service Agent to Receptionist, Food & Beverage Assistant, and Housekeeping - offering a diverse and engaging work experience.

Our team operates like a close-knit family, collaborating to deliver exceptional guest service through prompt, efficient, knowledgeable, and truly remarkable service. We are a passionate and genuine group who prioritize teamwork and excellence in service.

WHAT WE NEED FROM YOU

We primarily focus on personality & potential, with a few key requirements...

  • Outstanding communication skills
  • Preferably, experience in a customer-facing role. Lack of experience? No problem - we'll provide the necessary training.
  • A positive and proactive approach
  • Proficiency in computers with a professional telephone manner

WHAT WE OFFER

Our benefits package is designed to support our team and enrich our culture...

  • Discounted hotel room rates for you and your loved ones
  • Additional holiday days for your birthday
  • Flexible work arrangements
  • Pension plan
  • Complimentary meals during shifts, saving you over £1000 annually

To explore our comprehensive benefits, please refer to our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management promotes equality and diversity. We are committed to fostering an inclusive, people-centric environment. We embrace and celebrate our team members, regardless of their background, and welcome individuals of all backgrounds and identities. Our recruitment process focuses on evaluating applicants based on their skills to ensure a fair selection process. If you require reasonable accommodations at any stage of our process, please reach out to us.



  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Rapport Guest Services is seeking a dedicated and personable individual to join our team as a Guest Services Coordinator. This role involves providing exceptional customer service and administrative support across various buildings within our portfolio. As a Guest Services Coordinator, you will be the first point of contact for guests and visitors, ensuring...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Rapport Guest Services is seeking a dedicated and personable individual to join our team as a Guest Services Coordinator. This role involves providing exceptional customer service and administrative support across various buildings within our portfolio. As a Guest Services Coordinator, you will be the first point of contact for guests and visitors, ensuring...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Guest Services Team Coordinator at Rapport Guest ServicesThe Guest Services Team Coordinator will play a pivotal role in managing the daily functions and customer interactions of the front of house team at Rapport Guest Services. The primary duties include:Building and maintaining relationships with clients, customers, and service partnersOffering guidance...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Role Overview The primary focus of this position is to ensure an exceptional experience for all visitors and guests. Responsibilities will encompass, but are not limited to: Greeting visitors warmly and facilitating a smooth and personalized guest experience. Responding to all guest inquiries promptly and courteously. Supporting the building manager...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Role Overview The primary focus of this position is to ensure an exceptional experience for all visitors and guests. Responsibilities will encompass, but are not limited to: Greeting visitors warmly and facilitating a smooth and personalized guest experience. Responding to all guest inquiries promptly and courteously. Supporting the building manager...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Key Responsibilities:Deliver outstanding service to both internal clients and visitors, upholding exceptional standards.Greet all guests and visitors with warmth and professionalism.Oversee the ground floor and welcome area, aiming to create unforgettable experiences.Maintain a flexible approach to various situations.Become proficient in booking systems and...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Join Our Esteemed TeamWe are excited to announce an opportunity for a Front Desk Coordinator to become a vital part of our vibrant workplace. If you thrive on providing exceptional guest experiences and enjoy fostering connections, this position is tailored for you.Key Responsibilities:Greet visitors warmly and in a personalized mannerAddress guest inquiries...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Job SummaryRapport Guest Services is seeking a highly skilled and experienced Deputy Guest Services Manager to join our team. As a key member of our management team, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment.Key ResponsibilitiesManage rotas, sickness, lateness, and staffing...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Job SummaryRapport Guest Services is seeking a highly skilled and experienced Deputy Guest Services Manager to join our team. As a key member of our management team, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment.Key ResponsibilitiesManage rotas, sickness, lateness, and staffing...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    About Rapport Guest Services We are a leading provider of exceptional guest experiences, dedicated to creating positive and memorable interactions for our clients. Role: Deputy Guest Services Manager As a Deputy Guest Services Manager, you will play a vital role in shaping the success of our team. You will be responsible for fostering a thriving work...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    About Rapport Guest Services We are a leading provider of exceptional guest experiences, dedicated to creating positive and memorable interactions for our clients. Role: Deputy Guest Services Manager As a Deputy Guest Services Manager, you will play a vital role in shaping the success of our team. You will be responsible for fostering a thriving work...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Position SummaryWe are looking for a committed professional to become part of our team as a Customer Service Representative. In this position, you will serve as the initial point of contact for clients and visitors entering our establishment. Your responsibilities will encompass welcoming guests, supporting meetings and events, overseeing meeting spaces, and...

  • Corporate Receptionist

    12 hours ago


    London, Greater London, United Kingdom Rapport Guest Services Full time

    Job SummaryRapport Guest Services is seeking a highly skilled and experienced Corporate Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless and personalized experience for our clients.Key ResponsibilitiesWelcoming and greeting guests in a professional...

  • Corporate Receptionist

    15 hours ago


    London, Greater London, United Kingdom Rapport Guest Services Full time

    Job SummaryRapport Guest Services is seeking a highly skilled and experienced Corporate Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless and personalized experience for our clients.Key ResponsibilitiesWelcoming and greeting guests in a professional...


  • London, Greater London, United Kingdom 3R Truck Service Full time

    Job SummaryThe Guest Services Representative will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they contact us. This role requires a high level of attention to detail, effective communication skills, and the ability to work in a fast-paced environment.Key...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Job SummaryRapport Guest Services is seeking a highly skilled and experienced Receptionist to join our team. As a Receptionist, you will be the first point of contact for our guests and will be responsible for ensuring a seamless and personalized guest experience.Key ResponsibilitiesWelcoming guests and checking them in/out in a friendly and efficient...


  • Central London, London, United Kingdom Page 8 Full time

    We are now looking for afriendlyand engaging Guest Service Assistant to join Page8 Hotel, St. Martins Place, London.Page Hotels, the home of urban explorers, is a lifestyle brand that connects people to people. Our hotels offer a full immersion into the heart of the city; the way locals know and love. Set in a prime location, right next to Trafalgar Square,...


  • London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    Assistant Guest Services ManagerSalary - up to £40,000Compass Group UK & Ireland is seeking a skilled Assistant Guest Services Manager to enhance our operations in a prestigious corporate environment. This role is pivotal in managing the Guest Services and Reception departments.Salary: £38,500 to £40,000 annuallyIn this role, you will be instrumental in...


  • London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    Assistant Guest Services ManagerSalary - up to £40,000Compass Group UK & Ireland is seeking a skilled Assistant Guest Services Manager to enhance our operations in a prestigious corporate environment. This role is pivotal in managing the Guest Services and Reception departments across multiple locations.Salary: £38,500 to £40,000 per annumIn this role,...


  • London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    Assistant Guest Services ManagerSalary - up to £40,000Compass Group UK & Ireland is seeking a skilled Assistant Guest Services Manager to enhance our operations. This role is pivotal in managing the Guest Services and Reception sectors within a prestigious corporate environment.Salary range: £38,500 to £40,000 annuallyIn this position, you will be...