Administrator - Oversight (Jersey)

2 months ago

Saint Helier, United Kingdom Royal Bank of Canada Full time

Come Work with Us

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Administrator - Oversight (Jersey)

Job Description

What is the opportunity?

The newly created Operations Department in Jersey is building out a team of professionals to perform operational activities to support the running of key functions across the organisation, whilst ensuring adherence to ongoing and upcoming regulatory requirements.

In this role, you will actively monitor the services delivered by our Malaysian outsourced services team vs Service Level Agreement (SLA) for Banking, Payments and Reconciliations products and services.

Assist with the collection of Key Performance/Risk Indicator data (KPI & KRI) data across all of the Outsourced activities.

Support the development of test cases, working with the subject matter experts (SME's) to expand test cases against system enhancements or change requests.

Support the development of change requests or process changes to bring efficiencies across the operational teams.

What will you do?

  • Undertake process sampling/quality assurance across Banking & Payment products and services
  • Support the collection of KPI/KRI data and development of monthly reporting to the Outsourced Services Oversight Committee
  • Monitor outsourced reconciliation and investigation activity to ensure it is completed and performed in accordance with documented procedures
  • Support the maintenance and continuous development of test cases
  • Assist with the identification of processing efficiencies and work reduction practices by raising suggestions for change
  • Assist key business partners to ensure effective controls and services are performed in line with SLAs
  • Support the review and development of operational procedures and process maps
  • Escalation of risks identified to management for review

What do you need to succeed?

Must-have

  • Demonstrate a calm, logical approach to problem solving and exception management
  • Be able to work well under pressure
  • A positive and proactive attitude towards change
  • A collaborative nature and willingness to work towards common goals as a team

Nice-to-have

  • A basic understanding of some Banking and Custody Products

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible working options fully supported
  • Hybrid Working

Job Summary

Address:

Saint Helier, Jersey

City:

JEY-ST_HELIER-SAINT HELIER

Country:

Jersey

Work hours/week:

36.25

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

  • Administrator - Oversight (Jersey)

    2 months ago

    St. Helier, United Kingdom Royal Bank of Canada Full time

    Come Work with Us! At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Supervisor - Banking & Payments Oversight (Jersey)

    2 months ago

    Saint Helier, United Kingdom Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Investment Oversight Officer

    3 weeks ago

    Saint Helier, United Kingdom Standard Bank Group Full time

    Job OverviewThe primary responsibility of this role is to oversee, document, and report on the investment performance of various portfolios and private equity investments, ensuring compliance with established policies and procedures. This function is essential for the Standard Bank Group's Fiduciary Business Units operating in Jersey and Mauritius,...

  • Officer, Investment Oversight

    2 months ago

    Saint-Helier, United Kingdom Standard Bank Group Full time

    Job DescriptionTo monitor, document and report on the investment performance of all the investment portfolios and private company investments, in adherence with the relevant policies and procedures, for the Std Bank Fiduciary Business Units in Jersey and Mauritius to enable the delivery of their fiduciary responsibilities. In addition, to provide oversight...

  • Manager - Treasury Operations (Jersey)

    2 months ago

    Saint Helier, United Kingdom Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Director – Private Equity Funds Jersey

    3 months ago

    Saint-Helier, United Kingdom SS&C Technologies Holdings Full time

    Job Description SS&C Financial ServicesA leading innovator in alternative investment technology solutions and services, SS&C is also home to the industry’s largest fund administrator: SS&C GlobeOp, helping funds of all sizes from start-ups to today's largest funds.Named "Best Administrator: Technology" in the 2020 HFM US Services Awards. Across all of...

  • Finance and Property Administrator

    3 months ago

    Saint Helier, United Kingdom Diocese of Portsmouth Full time

    **JERSEY PARISH** **FINANCE & PROPERTY OFFICER** **Working hours: Part time 30 hours per week with some flexibility for occasional evening work for meetings** **Salary: £20-£22 per hour depending on qualifications and experience** Jersey parish have a vacancy for a part time Finance & Property Officer to assist the Parish Priest in the organisation of...

  • Graduate Positions Jersey

    3 months ago

    Saint Helier, United Kingdom Alter Domus Full time

    We are Alter Domus. Our name means “The Other House” and we’re a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you’re speaking to. And it’s your freedom to decide which cutting-edge kind of finance...

  • Investment Oversight Officer

    3 weeks ago

    Saint Helier, United Kingdom Standard Bank Group Full time

    Job OverviewThe primary responsibility of this role is to oversee, document, and report on the performance of various investment portfolios and private equity holdings, ensuring compliance with established policies and procedures. This position supports the fiduciary obligations of the Standard Bank Group's business units, particularly in regions such as...

  • Client Compliance Administrator

    3 months ago

    Saint-Helier, United Kingdom Apex Group Full time

    Residency5 years residency NOT requiredEmployerApex GroupClosing date01 April 2024Reference55714ContractPermanentHoursFull TimeSalaryNegotiableThe Role: As an Administrator in the Client Compliance Team, you will support the Client Compliance Officers by primarily undertaking compliance monitoring on various fund structures such as Managed Entities/Jersey...

  • Client Take-On Administrator

    1 month ago

    Saint Helier, United Kingdom QED Legal Full time

    Senior Client Take-On AdministratorJersey BasedWe're currently working with a brilliant leading offshore law firm looking for somone to join their compliance function. This is a great opportunity to join a growing close knit team to provide full client due diligence support to the firm.This brilliant award winningf firm has offices across BVI, Cayman...

  • Administrative Support Director

    1 day ago

    Saint Helier, United Kingdom Apex Group Full time

    Job DescriptionWe are seeking a highly skilled Senior Manager to join our team at Apex Group. As a key member of our Private Equity Operations Team, you will be responsible for providing administrative and project support to our Jersey Private Equity Division.Key Responsibilities:Work closely with the teams within the division and Risk, Compliance, Tax, and...

  • Administrative Support Director

    34 minutes ago

    Saint Helier, United Kingdom Apex Group Full time

    Job DescriptionWe are seeking a highly skilled Senior Manager to join our team at Apex Group. As a key member of our Private Equity Operations Team, you will be responsible for providing administrative and project support to our Jersey Private Equity Division.Key Responsibilities:Work closely with the teams within the division and Risk, Compliance, Tax, and...

  • Head of Corporate Services

    3 weeks ago

    Saint Helier, United Kingdom Apex Group Full time

    Position OverviewThe Apex Group is seeking a Director - Corporate Services to oversee and enhance the operational and administrative functions for our clients. This pivotal role will report directly to the Head of Corporate Services in Jersey.Key ResponsibilitiesEngage in the governance of the organization by participating in regular management meetings and...

  • Head of Regulatory Client Compliance

    3 months ago

    Saint Helier, United Kingdom Alter Domus Full time

    We are Alter Domus. Our name means “The Other House” and we’re a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you’re speaking to. And it’s your freedom to decide which cutting-edge kind of finance...

  • Senior Administrator

    5 months ago

    St. Helier, United Kingdom LRI Invest Full time

    Description Job title Senior Administrator Role Location: Jersey Department: Private Debt Employment Type: Permanent The Role & Key Responsibilities: - Be responsible for managing a client portfolio including all aspects of administration & company secretarial matters; - Supervise and mentor administrators and trainees who would typically be studying...

  • Associate Director, MLRO/MLCO/CO

    2 months ago

    St. Helier, United Kingdom Royal Bank of Canada Full time

    Come Work with Us! At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Senior Funds Administration Officer

    3 weeks ago

    Saint Helier, United Kingdom IQ-EQ Full time

    Job OverviewThe role involves executing a diverse range of fund administration responsibilities with precision and promptness to cater to the expanding and varied international clientele of the organization.Key ResponsibilitiesDeliver exceptional internal and external client service, ensuring the accurate and timely execution of financial administration...

  • Compliance Monitoring Administrator

    3 months ago

    Saint Helier, United Kingdom Alter Domus Full time

    We are Alter Domus. Our name means “The Other House” and we’re a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you’re speaking to. And it’s your freedom to decide which cutting-edge kind of finance...

  • Senior Funds Administration Officer

    3 weeks ago

    Saint Helier, United Kingdom IQ-EQ Full time

    Job OverviewThe role involves executing a diverse range of fund administration responsibilities with precision and punctuality to cater to the expanding and varied international clientele of the Company.Key ResponsibilitiesDeliver exceptional internal and external client service while ensuring the accurate and timely execution of financial administration...