Salesforce Administrator, Lead Consultant
4 weeks ago
Salesforce Administrator, Lead Consultant. Sales Cloud, Service Cloud and Marketing (Pardot).
Knutsford, Cheshire - commutable from South Manchester, Macclesfield, Sandbach, Northwich, Warrington. Paid Relocation package to move to Cheshire on offer if needed.
Highly competitive circa 50, ,000 + depending on skills and experience + Plus excellent comprehensive benefits package.
Applause IT are working with a highly innovative founder lead global Cyber Security technology company to find an exceptional Lead Salesforce Admin (consultant grade) to spearhead the optimisation and automation of our system, driving business value across their growth tribe's technology and processes. You will be a certified Sales and Service Partner on the Cloud product and will have at least some experience of Pardot for Marketing.
Key Responsibilities:
- Develop and implement custom Salesforce solutions to enhance business performance.
- Ensure data integrity and manage processes to protect customer and business data.
- Customise user experience with appropriate layouts, features, and access levels.
- Conduct training sessions and provide ongoing user support.
- Identify and implement process improvements to increase efficiency.
- Advocate for and incorporate AI and automation tools within Salesforce.
- Champion self-serve reporting tools for data-driven decision making.
- Collaborate with stakeholders to design and build value-driving solutions.
- Lead efforts to introduce and encourage adoption of new Salesforce features.
Requirements:
- Proven experience in Salesforce administration and configuration (Sales Cloud, Service Cloud, Marketing Cloud Account Engagement/Pardot)
- Relevant Salesforce qualifications
- Strong track record of driving Salesforce adoption across departments - 5 years +
- Ability to understand complex problems and work closely with end-users to solve them.
- Skilled at explaining technical concepts simply.
- Confident in Growth-related tech landscapes (Marketing, Sales, Customer Experience)
- Passionate about building efficient systems and processes.
- Excited to work hands-on with AI and automation.
- Previous experience as a Salesforce Administrator, Consultant, or in a related business role
Benefits
- Competitive salary above market level
- Share options.
- Comprehensive benefits package.
- Opportunity to drive professional and personal development.
- Supportive team environment
- Diverse and inclusive company culture
Please send CV now to find out more about this exciting opportunity.
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