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Salesforce Functional Consultant

2 months ago

Knutsford, Cheshire East, United Kingdom Applause IT Recruitment Ltd Full time
About the Role

We are seeking an exceptional Lead Salesforce Functional Consultant to spearhead the optimization and automation of our system, driving business value across our growth teams' technology and processes.

Key Responsibilities
  • Develop and implement custom Salesforce solutions to enhance business performance.
  • Ensure data integrity and manage processes to protect customer and business data.
  • Customize user experience with appropriate layouts, features, and access levels.
  • Conduct training sessions and provide ongoing user support.
  • Identify and implement process improvements to increase efficiency.
  • Advocate for and incorporate AI and automation tools within Salesforce.
  • Champion self-serve reporting tools for data-driven decision making.
  • Collaborate with stakeholders to design and build value-driving solutions.
  • Lead efforts to introduce and encourage adoption of new Salesforce features.
Requirements
  • Proven experience in Salesforce administration and configuration of Sales Cloud, Service Cloud, and ideally Marketing Cloud and or Account Engagement.
  • Relevant Salesforce Certifications.
  • Strong track record of driving Salesforce adoption across departments - 5 years +.
  • Ability to understand complex problems and work closely with end-users to solve them.
  • Skilled at explaining technical concepts simply.
  • Confident in Growth-related tech landscapes (Sales, Customer Experience, Marketing).
  • Passionate about building efficient systems and processes.
  • Excited to work hands-on with AI and automation.
  • Previous experience as a Salesforce Administrator, Consultant, or in a related business role.
What We Offer
  • Competitive salary above market level.
  • Share options.
  • Comprehensive benefits package.
  • Amazing office environment with free on-site restaurant and gym.
  • Opportunity to drive professional and personal development.
  • Supportive team environment.
  • Diverse and inclusive company culture.