Salesforce Business Transformation Specialist

1 month ago

Knutsford, Cheshire East, United Kingdom ManpowerGroup Full time
Job Title: Salesforce Business Analyst

Location: Knutsford (Radbroke)

Contract: Six Months

Work Arrangement: Hybrid (Office and Remote)

IR35 Status: Inside IR35


Job Overview:

In this role, you will collaborate closely with stakeholders to assess business needs, identify opportunities for improvement, and provide strategic solutions through Salesforce and other digital technologies. This position plays a key role in driving business transformation, managing risk, and optimizing processes to enhance organizational performance.


Key Responsibilities:
  1. Business Analysis & Strategic Thinking: Conduct detailed analysis of business processes, identify improvement opportunities, and align these with overall business strategy and Salesforce functionality.
  2. Risk Management & Reporting: Collaborate with internal teams to assess risk management practices, develop reporting mechanisms, and implement solutions to enhance risk and controls across business functions.
  3. Change and Transformation: Support change initiatives and transformation projects, ensuring alignment with business goals and technological advancements. Work on process re-engineering to streamline operations.
  4. Business Process Re-engineering (BPR): Lead and support BPR efforts to improve operational efficiency by analyzing current business workflows and redesigning them for optimization.
  5. Digital and Technology Functional Designs: Collaborate with technical teams to define functional designs, ensuring that Salesforce implementations meet business requirements and comply with organizational standards.
  6. Collaboration and Stakeholder Engagement: Work closely with stakeholders, both internally and externally, to gather requirements, define solutions, and ensure alignment with the strategic objectives.
  7. Change Management: Develop and implement change management plans to ensure smooth adoption of new processes, tools, and technologies.
  8. Process Improvements: Continuously identify and recommend areas for improvement within the business processes, leveraging Salesforce and other tools for enhanced efficiency.


Required Skills and Experience:
  • Proven experience as a Salesforce Business Analyst or in a similar role.
  • Strong understanding of risk management and controls.
  • Experience in change and transformation projects, particularly related to digital transformation and technology.
  • Expertise in Business Process Re-engineering (BPR).
  • Excellent communication skills, both written and verbal, with an ability to convey complex information clearly and effectively.
  • Strong analytical skills and ability to think strategically about business needs.
  • Experience with process improvements and change management frameworks.
  • Ability to work collaboratively with cross-functional teams and manage stakeholder relationships.


Preferred Qualifications:
  • Salesforce certifications such as Salesforce Administrator or Salesforce Consultant are desirable.


This is an excellent opportunity for a motivated individual to contribute to key strategic initiatives, working in a fast-paced, collaborative environment. If you are passionate about driving business transformation and have a solid background in Salesforce and risk management, we'd love to hear from you.

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