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Global Channels Sales Support Administrator

2 months ago

London, Greater London, United Kingdom BBC Full time
ABOUT BBC STUDIOS

BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe.

We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III.

The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena.

From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of , the widest-read English language news website in the world; and the UK's largest distributor of British content.

THE ROLE

The purpose of this role is to help the Global Channels EMEA sales team maximise revenue by providing administrative support across the sales process.

How you will contribute to the team:
  • Enter sales opportunties to the Salesforce GNC system and maintain according to latest commercial negotations.
  • Coordinate deal approvals, liaising with business stakeholders as necessary and supporting the completiion of any supplementary forms and working papers.
  • Collate and distributre affiliate subscription data
  • Complete Affiliate billing forms Forms including
    o KYC ("Know Your Customer")
    o Billing forms to supply to Finance teams
    o EDF (Exceptional Deal Forms)
  • Resolve billing and cash collection issues and queries in consultation with BBCS Sales and Finance teams, along with external affiliate partners.
  • Raise Purchase orders as required by the EMEA business, coordinate apporvals with business stakeholders and ensure coding is in line with Finance guidelines.
  • Maintain contact lists in Salesforce GNC and other systems as required.
  • Communicate Satellite transmission updates to affilates as required
  • Request CAMS / Cards as required.
  • Organise sales team travel and trade event atttendance as required.
WHAT DOES IT TAKE?

Minimum criteria:
  • Good team player and experience of dealing with complex administrative tasks.
  • Ability to cope well under pressure in a busy sales environment.
  • High attention to detail and concern for accuracy
  • Good communication and presentation skills
  • Computer literate with strong MS Office skills
  • Excellent organisation and administration skills
  • To be pro-active and demonstrate initiative
  • An understanding and interest in product area/ regional television and production markets as appropriate
LIFE AT BBC STUDIOS

We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here .

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here .

BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group's science-based Net Zero targets. More information on sustainability at BBC Studios can be found here .

We are proud to share that we are a Level 2 Disability Confident Employer and we strongly encourage applications from disabled people . If you meet the minimum criteria for this role and declare that you are disabled, we will ensure to advance you to the next stage (minimum criteria above).

If you require any reasonable adjustments in order to apply please contact us on

WHAT WILL YOU GAIN FROM WORKING AT BBC STUDIOS?

• Flexible 35-hour working week for work-life balance

• 26 days holiday (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days

• A defined pension scheme and discounted dental, health care, gym and much more

• Excellent career progression - access to courses, webinars, workshops and the opportunity to work in different areas of the organisation

PACKAGE DESCRIPTION

Job Reference: 17497
Band: B
Salary: up to £30,000 plus London Weighting depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
Contract type: 12 month Fixed Term Contract
Location: Office base is London Television Centre. This is a hybrid role and the successful candidate will balance office working with home working