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Community Engagement Coordinator

2 months ago

Hersham, Surrey, United Kingdom Caremark (Elmbridge) Full time

Community Engagement Coordinator

Location- Elmbridge Locality

The Community Engagement Coordinator plays a pivotal role in fostering positive relationships and partnerships within the community to support domiciliary care services. This position involves developing and implementing strategies to engage with stakeholders, including clients, families, caregivers, and local organizations. The Community Engagement Coordinator works to enhance awareness of domiciliary care services, promote community involvement, and ensure the delivery of high-quality care that meets the diverse needs of individuals within the community.

Responsibilities:

  • Develop and execute a comprehensive community engagement plan to raise awareness of domiciliary care services and increase access for individuals in need.
  • Establish and maintain relationships with key stakeholders, including local health and social service organizations, community groups, and relevant government agencies.
  • Collaborate with internal teams to identify opportunities for community outreach and partnership development.
  • Organize and participate in community events, workshops, and information sessions to educate the public about domiciliary care options and available support services.
  • Conduct outreach activities to connect with potential clients, families, and caregivers, providing information, support, and guidance as needed.
  • Serve as a liaison between domiciliary care providers and the community, addressing inquiries, resolving concerns, and facilitating communication to ensure effective service delivery.
  • Conducting assessments of individuals or families seeking assistance or services from your organization.
  • Collect feedback from clients, families, and community members to identify areas for improvement and inform program development initiatives.
  • Assist in the development of marketing materials, including brochures, flyers, and social media content, to promote domiciliary care services and engage with the community.
  • Stay informed about industry trends, regulatory changes, and community needs to adapt engagement strategies accordingly.
  • Maintain accurate records of community engagement activities, including attendance, feedback, and outcomes, to support reporting and evaluation efforts.

Qualifications:

  1. Previous experience in community engagement, outreach, or advocacy roles, particularly in healthcare or social services settings.
  2. Knowledge of domiciliary care services, including home health care, personal care assistance, and support for elderly or disabled individuals.
  3. Strong interpersonal and communication skills, with the ability to build rapport and collaborate effectively with diverse populations.
  4. Demonstrated ability to develop and implement community engagement strategies, including event planning, public speaking, and outreach campaigns.
  5. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  6. Proficiency in Microsoft Office Suite and familiarity with social media platforms for outreach and communication purposes.
  7. Commitment to cultural sensitivity, equity, and inclusion, with the ability to work collaboratively in a multicultural environment.
  8. Valid driver's license and access to transportation for travel within the community as needed.
  9. Willing to work weekdays & weekends, with late and early start when required.

This job description outlines the essential duties and qualifications for the Community Engagement Coordinator role in domiciliary care. Individuals in this position play a crucial role in promoting awareness, facilitating access, and enhancing the quality of care for clients and families within the community.