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Housing Options Officer

2 months ago

Braintree, Essex, United Kingdom VNA Recruitment Full time

VNA Recruitment are currently recruiting for a Housing Options Officer for our client based in Braintree. The main duties are:

  • To provide a comprehensive front-line service to customers seeking advice and assistance with regards to their housing needs, irrespective of tenure, either in person or by telephone
  • To participate in the Housing Options duty rota and respond to emergencies as required
  • To take action to prevent and relieve homelessness, including visits to applicants' parents, negotiation with landlords and mortgage companies, referral to other agencies and use of the homeless prevention fund
  • To provide customers with expert, professional, comprehensive advice and information on all aspects of housing options work specific to their assessed needs: including undertaking basic financial and benefits assessments
  • To produce Personalised Housing Plans following assessment of needs; to monitor customers' actions and to perform the authority's actions

If you feel you are suited to this role, then please apply today