Community connector for Mental Health Transformation Programme
1 month ago
Ability to hold a case load and carry out support work within the local community being alert to the mental health needs of residents of Newham.
Provide support and signposting in various ways as agreed upon with the PCN and in a wider partnership. This may include (but is not exclusive):
Meeting patients face to face in informal and formal settings to encourage engagement
Work within the MDT of the PCN, taking actions as agreed by the Multi Disciplinary Teams and recording the outputs and outcomes appropriately
Provide individual patients support and signposting in a range of ways as agreed with the PCN and wider delivery partnership
Group facilitation Coaching, Building Trust, and Motivating people in their progress
Referrals to other mental health provision within the Borough of Newham
Direct, individual support to patients on a case-by-case basis and assessing pertinent signs (as trained)
Signposting to community services
Ongoing monitoring of risk to build a positive but sensitive attitude to caseload
Providing clarity to the MDT and people on their lists as to how different areas of their need are being addressed by the other provisions they are engaged with
Provide continuity and reassurance to the people on case load
Build resilience in the people on caseload and ensure themes are fed back into design, delivery, and the development of services
Provide feedback to the PCN team and upwards about the gaps in service provision as illustrated by the people they are working with
referrals should be done within 28 days of the mental health need being identified in line with guidance offered by the PCN
What does good look like for this role?
Goals will be agreed upon with you in collaboration with your line manager at Aston-Mansfield and with our lead partners Community Links MIND and ELFT The successful management of your respective caseload – strong initial assessment, action planning and goal setting, networking with relevant stakeholders, and active, engaging patients both face to face and remotely will be critical aspects of the role. Working with multiple agencies collaboratively that promotes patient welfare and outcomes whilst sharing learning and impact is essential in the role's success, as is inquisitiveness and confidence in the approach. Induction and training will be provided for this role.
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