Customer Service Operatives

1 month ago


Edinburgh, Edinburgh, United Kingdom Pertemps Full time
Customer Service Operatives - Edinburgh Bus Station

Pertemps is collaborating with one of the largest employers in Edinburgh to recruit Customer Service Operatives at Edinburgh Bus Station in the City Centre. This role offers an exciting opportunity for individuals with exceptional customer service skills.

Key Details:
  • Shift Pattern: 7 days on, 3 off, then 7 days on, 4 off
  • Rate of pay:
    • Weekday Standard - £12.81
    • Weekday Unsociable - £16.44 (Specific times)
    • Weekend Standard - £15.60
    • Weekend Unsociable - £19.23 (Specific times)
  • Flexible availability required
  • Duration: Ongoing temporary assignment
  • Up to 33 days holiday per year
Responsibilities:
  • Manage live traffic movements
  • Provide services to bus station users
  • Maintain cleanliness and safety of the station
  • Contribute to service improvements
  • Maintain service levels
Requirements:
  • Team player with strong communication skills
  • High level of customer service
  • Problem-solving abilities
  • Strong IT knowledge
  • Understanding of Health and Safety standards
  • Experience in traffic environments preferred
Personal Attributes:
  • Professional appearance
  • Enthusiastic and resilient
  • Motivated to excel
  • Ability to work well in a team
  • Reliability and great observation skills
If you believe you possess the necessary skills and can work flexible shifts, please submit your application through this advert.

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