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Customer Service Specialist
2 months ago
Make a Meaningful Impact
In this role, you will play a vital part in ensuring the smooth operation of essential services. Your contributions will help maintain the flow of water throughout the community, supporting both residential and commercial needs.
Your Responsibilities
As a Customer Engagement Advisor, your primary focus will be to keep our clients and stakeholders updated regarding service operations and any interruptions. You will be expected to:
- Handle incoming customer inquiries across various topics.
- Respond effectively during operational challenges.
- Collaborate proactively with partners to deliver precise information to customers.
Essential Skills
To excel in this position, you will need strong communication abilities, keen attention to detail, and excellent prioritization skills. Your capacity to manage information both verbally and in writing will be crucial. Familiarity with various systems and technologies will be beneficial as you navigate your responsibilities.
Team Collaboration
While you will manage your own tasks, teamwork is essential to ensure that all duties are performed to the highest standards. Your adaptability will enable you to respond to customer needs effectively, contributing to a supportive team environment.
About Blue Arrow
Blue Arrow is dedicated to creating inclusive work opportunities and is proud to be a Disability Confident Employer.
