Customer Service Representative
5 days ago
Job Title: Customer Service Representative - Night Shift
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Select Service Partner UK Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Provide excellent customer service to clients, responding to their queries and resolving any issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Develop and maintain a thorough knowledge of our products and services, ensuring that clients receive accurate and up-to-date information.
- Contribute to the development and implementation of customer service strategies and initiatives.
- Participate in ongoing training and development to enhance customer service skills and knowledge.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proven customer service experience, preferably in a fast-paced environment.
- Ability to work effectively in a team, with a flexible and adaptable approach.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Basic computer skills, with proficiency in Microsoft Office applications.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a leading company in the industry.
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