Customer Service Consultant

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full time
Position Overview

We are excited to announce an opportunity for a new Customer Service Consultant to join our team and contribute to the seamless operation of our service department.


Working Hours
Full-time, Monday to Friday from 8:00 AM to 5:30 PM, with occasional Saturday shifts.

Role Responsibilities


As a Customer Service Consultant, you will play a crucial role in ensuring an exceptional experience for all our clients seeking service and vehicle maintenance.

Your responsibilities will include:
  • Providing clear and effective communication to customers regarding their service needs.
  • Assisting customers in understanding the services available and addressing any inquiries.
  • Maintaining a welcoming and professional atmosphere in the service area.
  • Collaborating with the service team to ensure timely and efficient service delivery.

We are looking for an individual who is articulate, personable, and dedicated to enhancing customer satisfaction.

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